1/5
AVERAGE RATING: 2/10
(4 Reviews)

All reviews

    Number of reviews: 4
  1. Rating:

    2
    They don’t accept responsibility for a 3 week old sofa that’s poorly made and faulty
    I would leave 0 stars if I could.
    Had our corner sofa for 3 weeks when I noticed it was not fit for purpose. Some of the cushions particularly the corner ones are inadequately filled. The corners are literally empty of any filling at all and the toppers” on the cushions you sit on aren’t on the top of the cushions so you can’t sit straight on them you sit on an angle falling into the drop.
    When led down back is in an arch, very uncomfortable and I can’t sustain this for much longer.
    Had a “specialist sent out” he stopped the creaking in the sofa but the cushions are too specification….?
    So it’s ok that a sofa is made to last for 3 weeks.
    He understands our concerns but there’s no manufacturer fault…?!!
    It doesn’t sit right, cushions overhang.

    With a lifetime guarantee……. This wasn’t a cheap sofa, it was sold to us with a “any problems” will be sorted under our guarantee, oh and extra money taken for the protection and of course delivery.
    Customer Service?
    I will be pursuing this under the consumer goods act 2015 for a full refund and also seeking advice from citizens advice bureau.
    Do not buy from this company, once they have your money for products not fit for purpose and not well made they don’t want to know.
    No one cares

    0

    0

    You have already voted!

    Reply
  2. Rating:

    2
    Extremely disappointed
    It’s been one of the most disappointing experiences. We purchased two mattresses during the first week of January, with the salesperson assuring delivery by the end of the month. However, to our surprise, they are only delivering them today, almost two months later. This is our last purchase from FABB and will not recommend as first they are very sweet and once business is closed they will only refer you to T&C and wont bother to show flexibility.

    Update: Yesterday, we waited almost the entire morning for the delivery of mattresses, only to be informed that they were not delivered because we allegedly did not answer our phone. Despite calling them twice to inquire about the delivery status and informing them that we were eagerly awaiting the delivery, they neglected to ring the doorbell and instead called the number provided at the time of booking. While we acknowledge that a call was missed on that number, we made two attempts to check and confirm the delivery, as well as to inform them of our presence at home. There was no valid reason for them not to ring the doorbell.

    They subsequently returned the delivery and are now demanding £90 for the delivery, which is exorbitant. It appears that they do not prioritize customer satisfaction at all, which is extremely disappointing.

    0

    0

    You have already voted!

    Reply
  3. Rating:

    2
    Shocking after care service
    Absolutely shocking treatment from this company .
    We purchased a sofa and chair, which had usb Conner after a year the usb on the sofa stopped working . A technician was sent out and the part was replaced. A month later we went to use the head rest only to find it wasn’t working. Again a technician came out. I have just received an email now saying they would be repairing the headrest as we had been tampering with it ourselves. ! I explained why would we when we took out 4 years extended insurance on the items. But they wouldn’t listen . So my husband decided as we had nothing to loose he would take a look his self only to find that not only has one of the technicians ripped all the cover on the bottom of the sofa when trying to repair the part but the first technician had clearly connected up the electrics incorrectly hence the headrest wouldn’t work which he has now fixed himself. Now we have no option but to go to a small claims court against this company . Please don’t purchase from them and certainly don’t take out extended cover.
    0

    0

    You have already voted!

    Reply
  4. Rating:

    2
    No follow up
    I purchased a sofa just over 2 years ago and the springs in my recliner amd chaise part have started to say really bad. When I purchased the sofa I was told I had a 5 year guarantee on the sofa. Was told a complete lie to get my money.
    0

    0

    You have already voted!

    Reply

Leave a Review

The e-mail address and order number will not be published. Required fields are marked with *.

I agree to the Terms of Use and Privacy Policy by posting this review. I also declare that I have real experience with this company.
Thanks for submitting your review!

Fabb Furniture

Fabb Furniture is a well-established business offering a diverse range of high quality furniture. Their website, fabbfurniture.com, provides a shopping experience where customers can explore a variety of furnishings to suit their individual tastes and needs. The Fabb Furniture website categorises its wide range into clearly defined sections. Customers can discover a range of furniture options from comfortable sofas and elegant dining sets to stylish bedroom furnishings and practical office solutions. One of the defining features of Fabb Furniture, according to their own website, is their commitment to quality. Each piece of furniture is carefully crafted and tested to ensure it meets the company’s high standards. This commitment to excellence is reflected in the positive customer reviews available for potential buyers to view on their website.

Share this page

Reviews about this company

Here you can read authentic reviews from others about their experience with Fabb Furniture. The rating of 2/10 is based on 4 verified reviews with an average of 1 out of 5 stars.

Read more reviews:

Will you also write a review?

Have you visited the shop or website of Fabb Furniture? Have you made a purchase yet or not yet? Leave a review here and help others to make a decision, or read reviews from customers who have gone before you. Both positive and negative experiences are important to get a reliable and complete picture. To ensure independent and honest reviews, all reviews are checked and moderated for inaccuracies or falsehoods.

By continuing to share feedback and experiences, we can make even better and more targeted shopping choices in the future. Reviews help in making a choice for a trustworthy shop. Help others by giving your review about Fabb Furniture and share your experiences in the shop or online with the product range, purchase, service provided and reliability of this company.

Read independent reviews below and get an impression about Fabb Furniture's shop or website.

Read reviews and view Fabb Furniture

Fabb Furniture

In order to serve you better, we use cookies and similar techniques. With cookies, we and third parties track your internet behaviour within our site. If you continue on our website, we assume that you agree. Want to know more? Then read our Privacy Policy.