1/5
AVERAGE RATING: 2/10
(1 Review)

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    Number of reviews: 1
  1. Rating:

    2
    Unrealiable and disrespectful company
    Delivery estimate came and went with no word from them. I chased 4 times and was promised I would hear back from planning team which never called or emailed me, just blatantly ignored me on phone, email and social media.
    When I called the 5th time and was told their informal estimate was later still and still unconfirmed, I told I needed the bed by the end of the week (5th week from order when deliver estimate was 2 weeks) and I was met with a condescending immensely rude attitude offering no intention at all to solve the issue I have (I have overseas guests arriving with nowehere to sleep now) and a “that’s the best we can do, it’s a handmade product, tough luck” attitude. Spoke to me like I wouldn’t speak to anyone, let alone a customer.
    Bottom line is this is a company that cannot be trusted and they think that is ok and their right to leave you hanging and deliver when they can be bothered. They were keen enough to get my order but then never bothered with an update and left me in a situation where I don’t have the bed I need and I don’t have any time to find an alternative.
    Making handmade products does not give you the right to miss timelines, break promises to update your customer, ignore their needs and be outright disrespectful to them.
    I regret it bitterly that I ever trusted them, sincerely recommend you do not make the same mistake.
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Bed Kings

Bed Kings is a reputable retailer specialising in a wide range of beds, mattresses and bedroom furniture. With a focus on quality and customer satisfaction, Bed Kings offers an extensive range to suit different tastes and needs. Their bed collection is diverse, with sizes ranging from small single to super king. The range of materials includes fabric, wood, metal and leather beds, ensuring there’s something to suit every taste. Bed Kings also offers different types of beds such as divans, beds with storage options such as ottomans and drawers, guest beds, day beds, children’s beds and bunk beds, and sofa beds. Bedkings.co.uk has a luxurious range that includes options such as pocket spring and memory foam mattresses. They also offer pillows and duvets to enhance the overall comfort of their bedding solutions. In addition to beds and mattresses, Bed Kings offers a range of bedroom furniture. This includes bedside tables, chests of drawers and wardrobes, some of which are available in great value bundles and sets. Their range of sliding wardrobes adds a modern and functional touch to bedroom organisation.

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