I ordered a pair of Black Arbi Sleek sneakers, once I’d sent the order I realised that i ordered the wrong size by mistake. I immediately emailed the customer service team and made contact with Kerry who emailed me back almost immediately and thankfully was able to rectify my mistake straight away, she also emailed me once my trainers had left to posted. Excellent customer service, the fact that she went out of her way to make sure I got the right size and received my order within 3 days. Brilliant. My trainers are gorgeous, so so comfortable and they look amazing. I’m a massive trainer fan and I have quite a “few” pairs, but my black tulip trainers are on another level, beautifully made, really stylish and I know will go with anything I wear them with. Thank you delighted with the service and quality would recommend Black Tulip to anyone and everyone. Xx