1/5
AVERAGE RATING: 2/10
(1 Review)

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    Number of reviews: 1
  1. Rating:

    2
    Shop with caution
    Shop with caution

    After spending nearly £500 on a water feature, just 2 years in and it seems paint is coming of the exterior exposing a white plastic. Upon speaking with Gardenesque, whilst they agreed that this isn’t to be expected with their products, they wouldn’t do anything due to warranty just being passed. Whilst communicating, I was continuously dismissed and had my questions avoided.

    Quote “I am very sorry that his has started to happen and I can understand my disappointment” However refused to help

    Quote “We would hope that this doesn’t happen with this feature” But they weren’t willing to don anything about it!

    I like to support local businesses, however I won’t be using Gardenesque again and I would advise others to avoid when spending such money.

    Funny how the response to another review I have left is that they will look at the warranty period, what a farce.

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Gardenesque

Gardenesque has its origins in the Cotswolds. The company grew out of a desire to provide a one-of-a-kind range of garden ware that draws attention to the inherent attractiveness of someone’s outdoor environment.The company believes that every garden has a narrative brought to life by the climate sculpted and the plants cultivated inside it and by visitors and events. Gardenesque’s principles revolve around three primary values: discovery, showcasing and naturalism. These three fundamental values provide garden owners with a wealth of ideas on how to bring horticultural beauty into their home and garden, regardless of the size or location of the garden.The company’s London-based, family-run firm grew out of a passion project and is now a well-known UK brand that can compete with larger corporate entities. Although the economy has been tough lately for them, they’ve been able to keep their Trustpilot rating and product ratings at Excellent, thanks to the hard work of a small but committed crew.In addition, the company has been working hard to develop a product that’s even more environmentally friendly. Gardenesque warehouses and activities are also powered by their wind turbines on site. The company asserts to provide clients with an authentic, nature-inspired experience while preserving the environment.

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