Road Angel is at the forefront of automotive safety and technology innovation, committed to improving road safety for motorists across the UK. With a heritage spanning over two decades, Road Angel has established itself as the UK’s number one road safety supplier, recognised for its high quality speed detection devices, dash cams, in-car infotainment systems and a comprehensive range of accessories designed to enhance the driving experience. The company ensures customer satisfaction through next day delivery, a generous three year warranty on products and a commitment to quality and innovation, underpinned by UK design and engineering. Road Angel’s product range is distinguished by its focus on cutting-edge technology and user-friendly features. Its speed camera detectors, including the highly anticipated Pure One Speed Camera Detector for 2024, provide drivers with an extra layer of safety by alerting them to speed cameras, thereby encouraging safer driving habits.
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Number of reviews: 2 -
Rating:
6
Overall I have rated this 3 stars, good product but failed by abysmal support from Customer Service
Overall I have rated this 3 stars, good product but failed by abysmal support from Customer Service and Support Agent Bhairav Mane.
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Rating:
6
Overall I have rated this 3 stars, good product but failed by abysmal support from Customer Service
Overall I have rated this 3 stars, good product but failed by abysmal support from Customer Service and Support Agent Bhairav Mane.
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Thanks for submitting your review!Iggy
I got this Dash cam new and wanted to purchase a oem hard wire kit to hard wire it, I was unsure what kits would actually be compatible which Bhairav Mane did help me identify the correct kit.
I ordered the kit but one of the fuse taps would not fit into the fuse slot that I needed it to go in for the permanent live feed due to the tap being slightly too wide to fit in the narrow space between 2 relays.
The solution for this was to order a fuse extension, however in the meantime I was trying to find out from Bhairav Mane if the Dash cam would work on one of the live feeds from the hardwired kit, His reply was “As we are not installation experts, we recommend checking with a professional installer.” right this is a Road Angel dash cam, using a official road angel hard wire kit, They have a in-house installer training school at their UK HQ.. But they are not experts “it beggars belief.
Then in his next reply he claimed “To answer your query regarding the cables – yes, both need to be connected.
They can be connected to the same power feed; however, please note that parking mode will not function in that setup.
As we are not installation experts, we recommend checking with a professional installer.”
Again another insult to my intelligence a a clear lack of knowledge he has on the products he is supposed to be offering support about.
I ended up having to workout myself that if the Yellow wire is connected to a ignition switched live and the red wire is not connected the dash cam will indeed work off one wire connected, It will switch off and on with the ignition, but obviously parking mode does not function with only one wire connected. So his advice was wrong but he is certainly correct in he is not a expert, far from being anything close to a expert it appears in the products and support.
Then the next saga with Bhairav Mane
The fuse extension arrived, I fitted it, Had the red wire connected to the switched live, yellow wire connected to the permanent live, So fitted as per the manufacturers (Road Angel) instructions, but the parking mode settings on the app could not be activated. Knowing it was wired correctly so my initial train of thought was it is either a software or hardware issue, I put this to Bhairav Mane
again Bhairav Mane’s support was none existent just another script reply consisting of….
It’s not a software issue.
If you are definitely using the RA7300C (please check the black box on the wiring kit) and it is the 3-wire kit, it will work to enable parking mode.
In the app, only one setting should be turned on — either Parking Mode or Timelapse.
Please note, parking mode or timelapse can take up to 5 minutes to activate/initiate.
Now lets break this reply down, he has said its not a software issue, so thats a fair enough response to my initial train of though of it being either a software of hardware issue.
I have already confirmed several times that I am definitely using the RA7300C, this is the exact cable he himself confirmed was the correct cable before I ordered it (goodness grief you could not make this stuff up).
Then he tries to say how to turn on the parking mode on it the app which I have told him will not turn on.
Then I sent him another reply confirming none of the 2 modes will switch on, I waited over a week with no reply he only replied when I posted about his ignorance and lack of reply on the Road Angel Facebook Page. I responded to that reply I got from him on 8/8/25 guess what It is now 23/08/25 and yet again no reply from him how dam ignorant and a total dismal level of customer support he has.
So then after some more pulling out of hairs I worked out for myself that the parking mode would not activate because there was a missing HWK adaptor that should have been in the box but was missing.
Realis...
Review manually checked and approved. Read our policy
Iggy
I got this Dash cam new and wanted to purchase a oem hard wire kit to hard wire it, I was unsure what kits would actually be compatible which Bhairav Mane did help me identify the correct kit.
I ordered the kit but one of the fuse taps would not fit into the fuse slot that I needed it to go in for the permanent live feed due to the tap being slightly too wide to fit in the narrow space between 2 relays.
The solution for this was to order a fuse extension, however in the meantime I was trying to find out from Bhairav Mane if the Dash cam would work on one of the live feeds from the hardwired kit, His reply was “As we are not installation experts, we recommend checking with a professional installer.” right this is a Road Angel dash cam, using a official road angel hard wire kit, They have a in-house installer training school at their UK HQ.. But they are not experts “it beggars belief.
Then in his next reply he claimed “To answer your query regarding the cables – yes, both need to be connected.
They can be connected to the same power feed; however, please note that parking mode will not function in that setup.
As we are not installation experts, we recommend checking with a professional installer.”
Again another insult to my intelligence a a clear lack of knowledge he has on the products he is supposed to be offering support about.
I ended up having to workout myself that if the Yellow wire is connected to a ignition switched live and the red wire is not connected the dash cam will indeed work off one wire connected, It will switch off and on with the ignition, but obviously parking mode does not function with only one wire connected. So his advice was wrong but he is certainly correct in he is not a expert, far from being anything close to a expert it appears in the products and support.
Then the next saga with Bhairav Mane
The fuse extension arrived, I fitted it, Had the red wire connected to the switched live, yellow wire connected to the permanent live, So fitted as per the manufacturers (Road Angel) instructions, but the parking mode settings on the app could not be activated. Knowing it was wired correctly so my initial train of thought was it is either a software or hardware issue, I put this to Bhairav Mane
again Bhairav Mane’s support was none existent just another script reply consisting of….
It’s not a software issue.
If you are definitely using the RA7300C (please check the black box on the wiring kit) and it is the 3-wire kit, it will work to enable parking mode.
In the app, only one setting should be turned on — either Parking Mode or Timelapse.
Please note, parking mode or timelapse can take up to 5 minutes to activate/initiate.
Now lets break this reply down, he has said its not a software issue, so thats a fair enough response to my initial train of though of it being either a software of hardware issue.
I have already confirmed several times that I am definitely using the RA7300C, this is the exact cable he himself confirmed was the correct cable before I ordered it (goodness grief you could not make this stuff up).
Then he tries to say how to turn on the parking mode on it the app which I have told him will not turn on.
Then I sent him another reply confirming none of the 2 modes will switch on, I waited over a week with no reply he only replied when I posted about his ignorance and lack of reply on the Road Angel Facebook Page. I responded to that reply I got from him on 8/8/25 guess what It is now 23/08/25 and yet again no reply from him how dam ignorant and a total dismal level of customer support he has.
So then after some more pulling out of hairs I worked out for myself that the parking mode would not activate because there was a missing HWK adaptor that should have been in the box but was missing....
Review manually checked and approved. Read our policy