Kiddies Kingdom is an online baby shop and nursery store in the UK. It stocks various products, with the main ones being pushchairs, furniture, and accessories. With over 25 years of experience in the industry, they have extensive knowledge of what parents need when it comes to products for their children. They also understand what can be needed by parents who are new to this industry, so they have made sure that they provide information on how one can get started with their first purchase from them.The founders were inspired by how much they loved shopping for their own families, but they didn’t want to have to go out shopping with their kids when they were tired out from a long day at work or school. They wanted to be able to buy all of those things online, which would allow them to stay home while still taking care of their children’s needs.The company also has a website which allows users to access all parts of it, including product images, reviews from other customers about each item on offer there; pricing information on each item; and social media accounts where you can stay updated with news about promotions happening at any given time.
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Number of reviews: 1 Rating:2 Avoid avoid avoid - awful returns policy and customer care Awful awful company – don’t touch it even if it’s the absolute last option. We ordered stair gates which do not fit – so we ordered extenders – by the time they arrived and we tried to navigate their horrendous returns page on the website – and spent over an hour on the phone trying to get through to them – they said we are out of time for returns for the gates but can return the extenders. To add insult to injury, they then said because the product not fitting is classed as a change of mind – there is a £15 charge to return the £25 extenders! So basically anything you buy and you change your mind about – you have to pay a £15 charge for!!!! What company does this these days. In addition – their phone lines are only open 10-2pm and they hide their contact email so you can only contact them by a form and you need to attach photos to this – it’s the most convoluted process ever.
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Thanks for submitting your review!Siobhan Weintroub
I am absolutely disgusted with the service we have received from this company – please do not purchase anything from them – you don’t need to, there are hundreds more companies out there selling baby/child products who will provide a much better service to you.