Happy Days Factory is a florist that offers a wide range of flower arrangements and bouquets tailored to different occasions and sentiments. The company provides flowers for events such as birthdays, Mother’s Day, romantic gestures and general celebratory moments. Their range includes popular flowers such as gerberas, lilies and roses, with special options for scented flowers and brightly coloured bouquets. The florist’s catalogue features a range of floral products such as splendour bouquets, multi-coloured star bouquets and lollipop stars, designed to suit different customer preferences for style and occasion. In addition to flowers, Happy Days Factory also offers complimentary gift items such as balloons and chocolates to enhance the gifting experience. The florist operates independently and handles all orders directly, allowing for a personalised approach to customer service and order fulfilment. Their offering aims to provide customers with beautiful, fresh flowers suitable for a variety of personal and corporate gifting needs.
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Number of reviews: 6 -
Rating:
2
DO NOT USE!!!
Ordered some flowers £20 to be delivered. Was told next day delivery so I sent them to an address the person would be at that day. I recieved an email confirming delivery date 6/5. Nothing showed so I emailed them to be told rather plainly no it’s going to be the day after. No point as they won’t be at the address tomorrow! Maybe make this clear when someone orders and not allow the date to be selected if it can’t be fulfilled! The flowers aren’t going to be fresh now they will be over 32 hours old and also they are delivered by the post man! Not a delivery service so god knows how bad they would have arrived! I’ll be getting in contact with the place to decline the delivery and ask they be returned and I would expect a refund! Shocking
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Rating:
2
DO NOT USE THIS COMPANY
Do not use this company, they ignore the date flowers are requested and deliver sub standard flowers, that wilted same or next day and have poor customer service.
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Rating:
2
Appalling service
I ordered flowers for next day delivery. They did not arrive. Customer service response was poor, informing me that next day delivery was NOT guaranteed….this was NOT what was on my order. No apology, no acknowledgement of error……. really bad service.
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Rating:
8
Gifts for the elderly
Ordered for my elderly mother , she not happy to please when gifts are involved , one very happy elderly lady if my mum happy then everyone happy .
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Rating:
2
Terrible company
Happy Days Factory
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Rating:
10
Special Rose and Lily Bouquet and Aztec Yellow Bouquet
Ordered 1 of each of the large bouquets on Saturday for delivery today (16/12/24). One for my best friend and 1 for her mum. Not only did they arrive in super quick time, the quality was absolutely beautiful and really cheered up my friend and her mum. 👌 Thank you so much. Top class service at a fantastic price… 👏 Will definitely be ordering again. Xx Merry Christmas to all the team. X
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Thanks for submitting your review!Charlotte
Update: recieved and didn’t surprise me one but.
1. Shocking customer service
2. No acknowledgement from the company
3. Didn’t want to post my review on their website as it was 1 star
4. Flowers not what I ordered, wrong colour not foliage and not wrapped nicely no ribbon not nicely packed.
Photos show what I ordered and what I received
DO NOT USE!!!!
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Kirk Devall
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Mrs Nicola Westby
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Amanda Bridgestock
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George
ORDER #HDF17276
Placed an order on Friday for next day delivery on Saturday. Flowers did not arrive. Now have sent 3 emails to the company demanding my money back and cancel my order. No response.
Terrible company avoid at all costs.
20/01/25 update.
Dispite emails sent to this company to cancel this order they still sent the flowers which arrived today. (Not in a good state)
They said that because I ordered after 5pm on Friday that the flowers would not arrive on Saturday, but on Monday instead.
When I ordered these on Friday it allowed me to select Saturday delivery and even sent me a confirmation email stating that they would be delivered on the Saturday.
Their website, their fault, no mention in the website that if you order after 5pm on Friday for Saturday delivery they wouldn’t arrive until Monday.
As for their customer service. They do not respond to any emails over the weekend and do not understand consumer rights. I have had no option but to now escalate this issue to trading standards.
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Mrs V Longstaff
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