Mowers Online is a family-owned and operated company servicing, selling and repairing lawnmowers, mowers, lawn tractors, garden tractors, garden vacuums, hedge trimmers, brush cutters, chainsaws and garden shredders and all other types of garden machinery. Currently, Mowers Online have a 4.7/5 rating on Trusted Shops and most of their products can be used either for personal or commercial purposes.This company has been in business for more than 20 years, during which they have built their experience. As experts in garden machinery, the company is always ready to help clients find the right piece of machinery for their garden. Whether a petrol lawnmower for a large garden or a cordless lawnmower for the more tricky shaped gardens, Mowers Online has the products and knowledge on hand to assist customers regardless of what they need help with.Mowers Online tries to maintain regular communication with the manufacturers and suppliers of garden equipment to guarantee that they have the most up-to-date information possible on product specifications and essential product details. Each of their product descriptions includes not only their expert knowledge but also information directly from their manufacturers and suppliers.Mowers Online’s mission is to provide as much assistance and information as possible throughout its website. This site is devoted to offering advice on maintaining lawnmowers, choosing the best lawnmower for someone’s garden, and many other topics.
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Number of reviews: 1 -
Rating:
4
No support/service
I bought an EGO LM1701E Push 42cm lawnmower from them (Cheltenham Mowers Limited) in 2021, the delivery was good, but the mower stopped working just before 3 years. The battery works fine, and the machine looks ok considering it was not heavily used, and the lights are on but its rotor does not work. I initially managed to contact them via chat and email, and they asked me to send the video and photo which I did. However, this was almost a month ago and since then, they have not replied to any of my weekly emails asking for an update on the warranty. I also tried to call them multiple times but usually nobody is picking up the phone (they answered it once 2 weeks ago but since it is in a useless queue or nobody is picking up even if there is no queue). This forced me to buy another mower from another seller as the lawn cannot wait.
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If you have a lot of money to spend, and you are not too worried about lack of warranty and support, go for it. It may work for a couple of years just fine before it dies!
I would update this review if anything changes but I doubt it considering the bad experience so far.
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