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MyFlowers
3.1/5
AVERAGE RATING: 6.1/10
(583 Reviews)
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    Number of reviews: 583

  1. Rating:

    2
    Complete rip-off !
    The Flowers I ordered didn’t turn up, I had to chase and was given the excuse of a glitch in system. I had to chase again after a few more days and more excuses followed, these flowers were supposed to arrive on a specific day.. all I got was excuses and offers of a 20% discount on my next order- as if I’d even consider using such a flakey unreliable company again ..
    DO NOT USE! Find someone else !
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  2. Rating:

    2
    Less than 1 star- this is a scam!
    Ordered flowers for same day delivery for my mother-in-law post surgery! I’ve spent days and unnecessary stress chasing flowers from this company which are still not delivered. They refuse to refund or cancel! I will find a govt person to complain to. Companies shouldn’t be able to rip off consumers!
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  3. Rating:

    2
    Really bad Experience
    I have had a really bad experience with this Company – their website let me order and pay for same day delivery and I only found out they couldn’t fulfil this when it was too late to arrange an alternative.

    It is now 3 days later and the flowers aren’t going to be delivered for at least another 3 days. They are trying to blame Royal Mail.

    The level of customer service is appalling. No responses to WhatsApp messages (they way they ask to be contacted) and when I have called I have been hung up on by their customer service team twice.

    I was trying to have some flowers sent to my daughter to wish her good luck for her new job – but the whole experience has been terrible and still no flowers at the time of writing.

    I would advise not using this Company

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  4. Rating:

    2
    Use them at your own risk
    I purchased the flowers along with other items and scheduled the delivery for the next day according to the website. It was my anniversary so naturally it was important everything arrived. It did not. Several e-mails, multiple messages on what’s app and several calls each time holding between 20-30 minutes and eventually spoke to someone. They said they’d be a day later than I ordered. I asked to cancel and she said no as their terms are 30 minutes after order to cancel. I’m very annoyed and disappointed. It was fun explaining to my wife
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  5. Rating:

    10
    Everything was perfect
    Thank you for your amazing service and for the amazing roses,
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  6. Rating:

    2
    Absolute Shambles
    Absolute shambles. Paid extra to have my order delivered on the same day. Order didn’t get delivered and got a message saying it will be delayed. The order then got delivered to the wrong address. I have been trying to get a refund for days with no success. Terrible business. Honest advice: don’t use their services!
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  7. Rating:

    10
    Flowers
    Thank you for the flowers arrived on time.
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  8. Rating:

    10
    Beautiful flowers
    The service and the quality of the product was excellent! Thank you !
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  9. Rating:

    10
    Respect!
    I’ve ordered a wonderful bouquet 💐 on Monday’s late evening and guys from MyFlowers dispatched it at night time and I got it delivered to another end of the country the next day!
    Thanks 🤩
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  10. Rating:

    10
    Beautiful flowers
    Each bud was so fresh and it smelt so good. Would defo buy again in the future.
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  11. Rating:

    8
    Small flower
    The pink small flowers were sent to our friend’s home, the size was really smaller than what we thought but the packaging and the way it was presented was beautiful 👏🏼🌹
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  12. Rating:

    10
    The perfect flower
    The flowers were delivered nice and fresh!
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  13. Rating:

    2
    DO NOT USE THIS COMPANY
    DO NOT USE THIS COMPANY. The most disingenuous company in all of history, hiding behind misleading sales tactics and hidden small prints to purposefully misrepresent and extort money from people. Same day delivery service requested for a family bereavement, with recipients not at desired address next day hence expedited service. Contacted within 1 hour for clarity and despite the order confirmation clearly stating the end address and agreement to send same day, a downright refusal to cancel and refund within 1.5 hours of order. Numerous reviews incoming under many email addresses before they delete them all and compensation will be claimed via ombudsman pertinent to the consumer rights act 2015
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  14. Rating:

    2
    DO NOT USE THIS COMPANY
    DO NOT USE THIS COMPANY. The most disingenuous company in all of history, hiding behind misleading sales tactics and hidden small prints to purposefully misrepresent and extort money from people. Same day delivery service requested for a family bereavement, with recipients not at desired address next day hence expedited service. Contacted within 1 hour for clarity and despite the order confirmation clearly stating the end address and agreement to send same day, a downright refusal to cancel and refund within 1.5 hours of order. Numerous reviews incoming under many email addresses before they delete them all and compensation will be claimed via ombudsman pertinent to the consumer rights act 2015
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  15. Rating:

    10
    All perfect
    All perfect, punctual in delivery and very kind when communicating.
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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