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MyFlowers
3/5
AVERAGE RATING: 6/10
(573 Reviews)
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    Number of reviews: 573

  1. Rating:

    8
    Good solid service
    It came on the day I scheduled it to order however it came later than the time frame window
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  2. Rating:

    10
    Simply STUNNING
    I really don’t understand the negative reviews. I ordered flowers for my daughter graduation and she absolutely loved them. Her flowers were the best . Thank you for making her day even more special
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  3. Rating:

    8
    Good experience
    Overall experience was ok, but…
    The bouquet was too green, like the flowers were not opened yet. It’s okay in the terms of being fresh later for a long time, but also it is really important to make a good first impression.
    Other than that i was a bit disappointed with a lack of changes option. I wanted to change the comment for my order, but I couldn’t do that.
    It didn’t make any difference in my case, but the customer should be able to be in touch with the company, in my opinion.
    The rest of the experience with a company was good
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  4. Rating:

    2
    Avoid!!! They don’t deliver, don’t even give you money back!
    Placed an order for a 21st birthday. Flowers never arrived, no communication from the company or delivery driver. The company claim a road was closed. Not something we were aware about living there. Email not replied to until following day. Have in two emails asked for money back given they haven’t fulfilled what I’ve paid for, but they’ve chosen to ignore my request. I’d avoid this company at all cost.
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  5. Rating:

    10
    Excellent
    This service is one of the few that provides same-day flower delivery. They processed the order quickly, and within 2–3 hours it was delivered to the recipient — which was absolutely important for me.
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  6. Rating:

    10
    Beautiful flowers everytime
    I ordered a bouquet to congratulate my wife on passing her driving test, and the flowers were absolutely perfect! Fresh, vibrant, and beautifully arranged – they truly captured the joy of the occasion. She was over the moon, and the bouquet made the moment even more special. Thank you for helping me celebrate such a proud milestone in such a lovely way!
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  7. Rating:

    2
    Misleading delivery information
    Do not order from this company if you live outside London. I ordered online as they came up as a company that did same day delivery. NOWHERE is it clear that this is not possible outside London. I spent £75 (after a £13 discount and £8 delivery) for flowers to be delivered to a Scottish hospital maternity unit, to celebrate the birth of my first grandchild. After I had paid I received a confirmation email saying delivery would be tomorrow (Sunday). In the breakdown of the invoice the delivery was free and there was no discount?!!!! All very odd. I contacted the company to ask why it wasn’t being delivered today and they replied to say, they don’t deliver same day outside London! They also said this is clear on their website, providing a screenshot, and that I would have ticked the box agreeing to the terms and conditions. I looked at their website again and nowhere is this information clear. It is also nothing like the screenshot they sent. I also did not have to tick any terms and conditions box. I then queried the fact that fresh flowers were being sent from London to Scotland. They assured me they would arrive tomorrow and that they were carefully and appropriately packaged and were guaranteed for 5 days. I have since received a text to say they will arrive on Tuesday. I ordered them on Saturday morning!!! My daughter in law won’t even be in the hospital any more at that point. TOTALLY USELESS.
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  8. Rating:

    10
    Lovely flowers
    Beautiful flowers, great service and delivery on time!
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  9. Rating:

    10
    Flowers Ordered
    Fantastic Flowers with fantastic customer service
    Thank you
    Will definitely be placing many more orders!!
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  10. Rating:

    10
    Every detail excelent
    Every detail excelent!
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  11. Rating:

    2
    A bad experience with myflowers.co.uk
    At 19:12, I placed an order with a delivery option clearly stating delivery availability until 9 PM. Just five minutes later, at 19:17, I received a call from a lady named Diana, who introduced herself as the Finance Manager. She informed me that the order could not be fulfilled as there was no one available to deliver it. I immediately requested a refund, given the circumstances and the short timeframe since placing the order.

    However, Diana refused to process the refund. Instead, she said she would send me an email with some alternative offers, including a discount, complimentary chocolates, or next-day delivery, and if I did not accept one of them, the delivery would proceed “normally” without any clarification of what that actually meant.

    This interaction was both unnecessary and disappointing. I believe I was well within my rights, as per the terms and conditions on your website, to request a refund within 30 minutes of placing the order, especially since the failure to deliver was on your side. The call felt more like an attempt to push upsells than a genuine effort to resolve the issue.

    I found this entire experience frustrating and unprofessional, especially given the simplicity of my request. As a result, I am deeply dissatisfied with the service I received and the way my concerns were handled. I will not be purchasing from your company again, nor will I recommend your services to others.

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  12. Rating:

    10
    Roses
    Just to die for. So stunning so quick, such good price n beautiful quality
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  13. Rating:

    2
    This must be a scam
    Company will promise the world charge for it accordingly and never provide services that are promised, I made a mistake and should of checked reviews, staff unhelpful and insulting offers offered to attempt to remedy the complete lies they tell
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  14. Rating:

    10
    Review of order number 765539
    Absolutely perfect. Delivered on time and everyone was happy
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  15. Rating:

    10
    Birthday flowers
    Made the order Saturday Evening for delivery on the Sunday for my step daughters birthday , easy process for ordering and plenty of notifications regarding delivery
    The flowers arrived in the day time and were absolutely beautiful.
    Highly recommend this company and will be using it again.
    Thank you so much
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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