3.1/5
AVERAGE RATING: 6.2/10
(607 Reviews)

All reviews

    Number of reviews: 607
  1. Rating:

    10
    Roses
    Just to die for. So stunning so quick, such good price n beautiful quality
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  2. Rating:

    2
    This must be a scam
    Company will promise the world charge for it accordingly and never provide services that are promised, I made a mistake and should of checked reviews, staff unhelpful and insulting offers offered to attempt to remedy the complete lies they tell
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  3. Rating:

    10
    Review of order number 765539
    Absolutely perfect. Delivered on time and everyone was happy
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  4. Rating:

    10
    Birthday flowers
    Made the order Saturday Evening for delivery on the Sunday for my step daughters birthday , easy process for ordering and plenty of notifications regarding delivery
    The flowers arrived in the day time and were absolutely beautiful.
    Highly recommend this company and will be using it again.
    Thank you so much
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  5. Rating:

    2
    Dishonest - ordered for same day delivery, received it the next day.
    I made an order yesterday and requested for it to be delivered yesterday before 9pm. It was not delivered but instead sent via Royal Mail next day delivery?

    That is genuinely the dumbest thing ever. If i wanted it the next day i would’ve ordered it for then but i needed it way earlier than that. To be transparent if you need the flowers ordered the same day, just avoid it, its a scam. I work in compliance and can tell you for free, they’re jumping through a loop hole of giving you what you ordered but a whole day later so chances of a successful chargeback are slim to none. I will still be raising a chargeback on grounds of goods/services not described. You are very dishonest.

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  6. Rating:

    10
    Prompt Resolution and Outstanding Support
    After I left an online review, the My Flowers team—Mr. Roy V.B. and Reputation Department Manager Sophie—contacted me promptly by both email and phone with sincere apologies for the disappointment. I was impressed by how quickly and professionally they responded. They were highly organized and proactive, resolving the issue with a high standard of customer care.

    They arranged for a replacement bouquet to be delivered and also refunded 30% of the delivery fee. I was extremely surprised—in the best possible way—by their dedication to making things right. Their thoughtful response turned a disappointing experience into a very positive one. I truly appreciate the excellent service.

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  7. Rating:

    8
    Review
    Bouquet of fresh flowers, similar to the one ordered, sent on time, which is what I wanted. Thank you
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  8. Rating:

    10
    Excellent service, excellent flowers
    I received my beautiful flowers today, lovely summer colours, pinks, purples and white roses and mixed flowers, there beautiful thanks my flowers very happy
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  9. Rating:

    2
    awful
    absolutely awful bouquet of sunflowers for 50 pounds. ugly, small, withered. such a disappointment at birthday
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  10. Rating:

    2
    Very disappointing experience
    Very disappointing experience.
    Part of my order was missing, and although I paid extra for next-day delivery, the package arrived a day late. Regular shipping is free, yet I was charged for a service that wasn’t fulfilled. Would not recommend.
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  11. Rating:

    2
    Awful Company with Overpriced Flowers
    Awful Company with Overpriced Flowers
    I ordered flowers for my mother’s milestone birthday. They did not arrive at the day, moreover arrived late and damaged, with broken and wilted stems that looked tired and cheap.

    Customer service was even worse—they provided incorrect tracking information as “proof” of a failed delivery attempt, even though no one showed up and my mother was home all day. Instead of taking responsibility, they sent me flower care tips—as if hydration could fix broken stems.
    This was supposed to be a small, meaningful gift on a special day.
    Completely unacceptable service. Avoid this company.

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  12. Rating:

    2
    Spend your money elsewhere
    My daughter in Australia ordered flowers for my birthday through this company. They arrived 5 days late, were almost dead and came with the wrong card. I took photos and emailed them asking that they refund my daughter, instead they offered her a voucher or replacement bouquet. She asked for a replacement and nothing ever arrived. Nothing fresh or prompt with their orders. Could get fresher and cheaper from the supermarket
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  13. Rating:

    2
    DONT SHOP HERE
    Oh please don’t spend money here. I ordered my flowers two weeks prior to find out on the day im not receiving the flowers i ordered. And i spend £200. Flowers look half dead. No refund. Please go somewhere else what a scam.
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  14. Rating:

    2
    unethical
    They sold me an order (£29.50) I paid a little bit extra for delivery at a certain time on a certain day. my Dad was upset when he told me he didnt get anything this year. I explained and we waited till the next day the order still never arrived. so I contacted MYFLOWERS asking them where it was and they said my order needed to be over £25 to be delivered and recommended I bought buy some chocolates. They already taken payment and they’ve not notified that they had no intention of delivering now it seemed they where taking my order as a way for me to make another purchase. like I said my delivery cost nearly £30 so it crossed this threshold that they mentioned.

    I told them that and then they changed the reason why “the order involve a product that wouldn’t be delivered outside of London” due to “it doesn’t transport well”.

    I made original purchase on the 14th They told me that I should expect to wait a maximum of five working days from today to get my money back, five days will be the 25nd. I still need to get my dad a present for fathers day.

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  15. Rating:

    2
    It’s a scam be careful
    Be careful when ordering from them, first they let you choose today’s date for delivery and after you place your order they show you next day.
    Second I ordered white roses for 100 pounds but they sent me yellow and when I asked why did you send yellow they said there is high demand on white color and they are as beautiful. A complete customer disrespect. Not recommended.
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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