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MyFlowers
3/5
AVERAGE RATING: 6/10
(573 Reviews)
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    Number of reviews: 573

  1. Rating:

    10
    Flowers Delivery
    Very good service.
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  2. Rating:

    2
    Sad
    Absolutely horrible. Do not buy from here. Today I paid £66 for a bouquet of roses that should have been fresh. I received our flowers very wilted, small and ugly. The operator was very aggressive when I complained. I am very disappointed that I spent money on flowers that you wouldn’t even take from the trash. This company is worthless.
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  3. Rating:

    2
    Horrible
    absolut oribil . Nu cumparati de aici . Azi am achitat 66£ pe un buchet de trandafiri care ar fi trebuot sa fie fresh . Am primite noste flori foarte ofilite, mici si urite. Operatorul a fost foarte agresiv la plingerea mea. Sunt foarte dezamagita ca am cheltuit bani pe niste flori care nu le iei nici din gunoi . Sunt de nimic aceasta company .
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  4. Rating:

    2
    Disappointing
    Very very disappointing my husband ordered me some flowers to come for our anniversary, they did not turn up on the day which was a sunday, when he phoned on the Monday they said they do not delivery in a Sunday, the lady was not very helpful at all. He paid extra for same day delivery. And when they eventually arrived very disappointing I would not of paid a quarter of what he paid. Do not order from here if you want quality flowers that are going to last. I had to put one star but I would give zero stars
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  5. Rating:

    2
    False Advertising and refusal to refund even though nothing was done
    The website states is does delivery from 3 hours. On those images, no exceptions are mentioned.
    I was allowed to select a date and time slot for the same day.
    Somewhere between clicking to pay, and paying, it changed the date to the following day.
    I immediately contacted them to request to change it back or cancel and refund.
    They have refused to refund me. They say that in their t&c it states only London area is covered by that option – how about putting that on the home page! They said as “good will” they will refund 30%.
    No work was done on my order and no flowers processed, I contacted them and cancelled within minutes.
    Their own website states “If you feel the need to change or cancel the order, you can only do so before our courier leaves to deliver the product.” I clearly cancelled well before that.
    In various correspondence, they have failed to answer my question of how do they justify keeping my money when they did nothing.
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  6. Rating:

    2
    Avoid at All Costs – Scam Company!
    I wish I could give MyFlowers.co.uk zero stars. This company is an absolute scam! I paid £15 extra for a guaranteed 3-hour same-day delivery on Valentine’s Day, only for the flowers to arrive FOUR DAYS LATE on February 18th—completely ruining the entire purpose of the order.

    To make things worse:

    Customer service is non-existent – I had to dig through their website just to find a working phone number, and when I finally got through after 30+ minutes on hold, the agent couldn’t care less and simply said, “They’ll arrive on the 16th.” No apology, no solution.

    False advertising – Their website clearly promises same-day delivery, but that’s a complete lie. Nowhere during checkout did they mention any “terms” allowing them to push delivery to whenever they feel like.

    Flowers were the WRONG ones and poor quality – I ordered 35 hot pink roses, but what arrived looked nothing like the picture and were barely worth a fiver at a supermarket.

    Refused a proper refund – Instead of taking responsibility, they offered me a pathetic 15-30% refund and a discount on my next order. Why would I EVER order from them again?!

    This company needs to be reported to Trading Standards for misleading advertising and scamming customers out of their hard-earned money. If you care about quality, honesty, or even just basic customer service, stay FAR away from MyFlowers.co.uk.

    I’ve already escalated this to my bank for a chargeback and will ensure others don’t fall for this disgraceful service. DO NOT ORDER FROM THEM!

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  7. Rating:

    10
    Many thanks
    Received this bouquet from my friend,amazing.
    Lasted even longer than advertised.
    Delivery drive went extra mile to deliver flowers as I have busy schedule.Many thanks
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  8. Rating:

    10
    Best service
    I ordered for the second time flowers for a friend living in londen. the Service and communication are perfect. Thank you so much .
    kind regards from Christine from Amsterdam
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  9. Rating:

    2
    DO NOT USE
    Warning to anyone who buys flowers from my flowers.co.uk is to not bother wasting your money. Ignore the pics on the website your flowers will turn up looking very dehydrated and damaged and half the size you ordered. Also don’t believe there promise of “ if she doesn’t like them you’ll get a refund” well the flowers she received we’re honestly an embarrassment I could of got better from a petrol station and I’m not even joking. The response when I complained was very poor and blamed the fact they were dehydrated and advised me to put them in water which I obviously did. Not sure where they source the flowers from but if there’s any graves that have flowers missing that’s been there for days I’ve probably been sent them. My advice is to go out and choose the flowers yourself which for me at the time I was working away so wasn’t possible. You have been warned do not use this company!!!
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  10. Rating:

    2
    Cheaters company
    They accept my order for Bishop Storford. They offered me the option delivery on 12th 9h to 12h. They have not delivered any time. After my complain, they said it is not possible because it is no London. Why they offered me the option already knowing the address then? They have not delivered and they don’t want to refund the money
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  11. Rating:

    10
    Very Great Delivery
    Very quick and straight forward delivery
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  12. Rating:

    10
    Good delivery
    Quick delivery, no nonsense everything on time.
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  13. Rating:

    2
    Sad there’s no zero star rating
    Sad there’s no zero star review. Ordered flowers for international woman’s day with a delivery within 3 hours. Paid extra 15 pounds for that. Flowers were not delivered, company refused to refund. Just a scam. No answers, nothing. Avoid at all costs.
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  14. Rating:

    2
    Worst service ever
    Worst service you could possibly think of. Failed to make a woman happy on woman’s day. So I paid for delivery between 9-12pm but yet because of the traffic the delivery driver was late so I texted them on whatsapp but they were arrogant enough to act like I owed them something, finally after some arguing we agreed that the bouquet will be delivered at 8:40pm but yet again they didn’t even bother to call me or something.
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  15. Rating:

    8
    Review on order
    I received the flowers in good condition and my partner loved it.
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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