MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.
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Yury Babin
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Stanislav Donev
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Michael
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Chris
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HUSSAM ALSHIKH
Firstly, thank you so much for a lovely bouquet. Unfortunately, there was a mistake in my order.
This is not fair, I ordered a balloon and got a box of chocolate.
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Christina Grego
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Helen Cooper
See TrustPilot: they pressurise people to remove bad reviews!
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Paul kasali
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Ana
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Cris
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Jo
Did not deliver, don’t answer the phone and don’t reply to emails or messages. They took my money and didn’t deliver the order. AVOID AVOID AVOID !!!
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Jo
FLOWERS DID NOT ARRIVE. THEY PROMISE TO REFUND DELIVERY. LIARS AND CRIMINALS
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Ana
We wrote them on Feb 17th enquiring about the failed delivery and also asking for a refund as it did no longer matter whether the flowers would be delivered or not.
Their response was extremely unacceptable… They answered smth like “let’s not make a fuss here and here is your 25% discount”, which we refused and reiterated that the point was for the flowers to be received on the 14th Feb.
They didn’t care, just delivered flowers on the Feb 18th and went silent completely ignoring us
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Chris Wilkie
Ordered my fiancée some flowers for Valentine’s Day did not receive them till 5 days later only because I rang they turned up straight away. Then I rang back and all I got offered was 20% for the inconvenience for causing with the other half and then was rude to and had the phone hung up on me before got resolved the matter poor customer service overall don’t live up to expectations that are offered and dates.
Date of experience: 18 February 2025
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jamille
I ordered flowers from MyFlowers for my fiancée on Valentine’s Day, expecting a beautiful bouquet to arrive on time for a special occasion. Instead, they arrived on the wrong date, completely ruining the surprise. To make matters worse, the flowers were in extremely poor condition—wilted and barely lasted two days.
When I reached out to MyFlowers to complain, they initially tried to fob me off with a discount code for a future order (as if I’d ever order from them again). After pushing back, they agreed to send a replacement bouquet. However, the new flowers never arrived, and now they are ignoring all my emails.
This company is completely unreliable, their customer service is dreadful, and their flowers are low quality. Save yourself the frustration and order from a reputable florist instead. Avoid at all costs!
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