Rachel Galley is a jewellery company that offers a wide range of stylish and fashionable jewellery through its website, rachelgalley.com. The online platform offers a range of fine jewellery including rings, earrings, necklaces, bracelets, bangles, chains, pendants and an extensive selection of diamonds. The user-friendly interface encourages easy exploration of the extensive collection, highlighting new items and best sellers for customer convenience. Rachel Galley caters to different individual tastes by offering a range of product categories including 9ct gold jewellery, personalised jewellery, natural gemstone jewellery, pearls, statement necklaces and birthstone jewellery. The company also offers a range of collections, each unique and inspired by different themes such as Candy, Lattice, Surf Moon, Amore Heart, Molto and others. Each collection embodies a distinct aesthetic and design philosophy, offering a choice for every style and occasion. Rachel Galley offers layering options for necklaces, bracelets, rings and earrings, allowing customers to create their own personal style. For customers looking to treat their loved ones, there’s a dedicated ‘Gifts’ section that offers a selection of items at different price points, making gift-giving easier and more thoughtful.
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Number of reviews: 3 Rating:2 Appalling customer service so far - Appalling customer service so far – a Christmas gift that lasted 6 weeks before developing a fault still hasn’t been resolved and the customer service team seem to have disappeared. I’m hopeful of a positive resolution as I believe everyone should be given the benefit of the doubt and an opportunity to turn things around, but so far they don’t seem to even want to try.
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0 You have already voted! Rating:2 Appalling company -not trustworthy I ordered a charm bracelet that was advertised as having a rare tanzanite stone -what arrived was a ” .fissure filled ruby ” ie basically worthless. They have constantly fobbed me off with apologies for the inconvenience blah blah. I returned the item a fortnight ago and they are still fobbing me off regarding a refund or replacement. Avoid
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0 You have already voted! Rating:2 Stone fell out after wearing for a couple of hours Ordered the candy wide band ring, and was pleased when it arrived (bit of a delay on delivery but hey). It came in a battered box but wasn’t a gift so i wasn’t too fussed. However, one of the stones fell out after i’d worn it for a couple of hours. I’ve emailed twice but still don’t have a response. What a shame as I love the ring and just want to get a stone replaced. I doubt I’d buy again as communication is zero, so you can’t sort any issues out.
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Thanks for submitting your review!Sarah Walker
Annette Wass
Susan A Evans