Rainbow Dust UK, accessible at rainbowdustuk.com, is a renowned company that puts the customer experience at the forefront of everything it does. The company prides itself on creating high quality, BPA-free water bottles for children, with two main types: Dori Exclusive Water Bottle and U-GUP Luxury Water Bottle. The Dori Exclusive Water Bottle sets a trend with its luxurious design and ease of use. Available in a range of vibrant colours, it is a favourite with children and parents alike. The U-GUP Luxury Water Bottle is both playful and practical. This range is also available in a variety of colours and is designed to withstand the everyday wear and tear of children. Rainbow Dust UK ensures that every product meets strict quality control standards and offers a 30 day money back guarantee. The website features easy navigation with quick view options, personalised gifts and unique personalisation features such as adding a name to the water bottle. As well as product quality, the company also pays attention to customer reviews and feedback, and uses social media to keep in touch with its audience. They use platforms such as Instagram for customer interaction and to showcase their products.
All reviews
Number of reviews: 1 -
Rating:
4
Poor customer service
I purchased a bottle bag for a friends daughter and the chain supplied was broken. I contacted customer service and was told that it wasn’t broken when they packed it, I told them when I received it it was broken they then agreed they would send me out a new chain straight away as I still wanted my purchase. A month later and still no chain. I contacted them again to be told it was sent out to me but no tracking number was available. Was made to feel I was lying even though I sent pictures of the broken chain
0
0
You have already voted!
Thanks for submitting your review!Tracey Lloyd
Review manually checked and approved. Read our policy