The company Sarenza has been known in many countries as a reputable seller of shoes for many years. Due to its success as a shoe webshop, the company has also started to offer other items. Think, for example, of clothing and other accessories. Sarenza indicates that more than a thousand brands are sold on its website. This makes the company one of the largest shoe retailers in Europe. Because of this experience and knowledge of shoes, the company decided to develop some of its own brands as well. These are available for women, men and children. Sarenza describes its own brands as high quality at a low price. Some of the brands that feature prominently in the webshop are Converse, Dr. Martens and Vans. You can find a complete overview of all the brands in the webshop. The people who work at Sarenza are themselves crazy about shoes. This is reflected in all of the designs and photos that are posted daily on the socials. There are always various discounts active so you can order A-brand shoes at a low price.
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Fraud
Fraud!! They haven’t returned money for an “express delivery” that they didn’t make! In emails they just ignore. During calls I asked questions like “give me an argument or a documented proof that you cannot return money for the undone service”. They didn’t provide any proof, they just said “sorry, there is no possibility to return money.” That’s their fault, not DHL, because they didn’t send my parcel early morning, they decided to do it in the evening (like they can decide when I pay for the express) that’s why it wasn’t coming on time!
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Thanks for submitting your review!Iryna Roven
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