Housekeep is a business that provides online housekeeping services to customers. Through their online platform, Housekeep.com, customers can find and book local cleaners vetted by professionals for their home. This platform allows customers to easily access and manage their own home cleaning services online with transparant pricing and secure payments. The process of booking a cleaner through Housekeep is simple. Customers can enter their postcode and see the local cleaners available in their area. All the cleaners have been carefully vetted and verified by professional staff to ensure they meet the standards of quality and service promised by Housekeep. In addition, customers are provided with information about the cleaners such as ratings, reviews and availability before they make a decision on who to book. Once a customer has chosen their cleaner, they can then book an appointment at a time that suits them best. The booking process is all managed online, meaning customers do not need to worry about calling or arranging anything over the phone – it’s all taken care of within the Housekeep platform. At Housekeep, they pride themselves in providing high-quality housekeeping services at transparent prices so that customers have peace of mind when booking a cleaner for their home. With experienced professionals fully vetted and managed through an easy-to-use online platform, Housekeep makes finding reliable housekeeping services simple and hassle-free for everyone.
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2
JUST NO! DO NOT USE THIS COMPANY
We booked housekeep for an “end of tenancy” clean for an 8am to 9am start. At 8.55am they called to say they were running late and would be a couple of hours delayed (alarm bells already ringing). The two cleaners turned up at 11am and walked them around the house pointing out what to do and what not to do – the instructions were quite clear. At 1:30pm they called me to say they were finished (alarm bells ringing again). When i went to the flat I was astonished at the appalling job they had done – the work was disgraceful. the clean cost me £300 – so that works out at about £60/hour per cleaner for a a totally crap job. I complained and asked for another cleaning team to come and do the job as I didnt want the same crap cleaners back. This request was denied so I got another cleaner to do it properly. I asked Housekeep if they thought the service they provided was value for money. My customer service rep told me he thought it was. Decide for yourself – but what ever you decide DO NOT USE THESE CLEANERS. For the money they charge, I’ll come clean your place.
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Thanks for submitting your review!ANDREW MICHAEL MORGAN
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