Shell Energy

Shell Energy is a multi-faceted company offering a range of services, including broadband packages, to meet different customer needs. The company’s aim is to provide fast, reliable internet services at competitive prices without compromising on quality. Their broadband offering is divided into four main packages, each with different speed levels and price points. All of Shell Energy’s broadband plans come with a range of extras such as no activation fees, unlimited usage, exclusive rewards through the Shell Go+ rewards programme and local call centre agents for customer support. The company prides itself on its award-winning service, having been recognised by Resolver for excellent customer service in the telecoms sector and recommended by Good Housekeeping readers. To help customers find the best broadband deal, Shell Energy’s website allows users to enter their postcode to check availability and offers personalised telephone support. The company also provides support and advice to broadband and energy customers who need extra help or are concerned about their bills.