All reviews

Number of reviews: 606

1. Diane Hall 8 March 2025, 19:27

   Rating:

   10

   Stay and park

   Brilliant

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2. Jonathan Hawker 8 March 2025, 17:47

   Rating:

   2

   Cophall Parking, Gatwick

   Really unimpressed. This is one of those car parks where you leave your keys and someone drives off in your vehicle to goodness knows where. My arrival was not confidence inspiring as one of the company’s drivers almost hit me whilst driving a car at speed into the drop off area and then reversed into a man’s car, again at speed. An argument ensured with the driver claiming he had not struck the car. Not impressive. The car park ( well the area you drop your car off and pick it up at least) was awful – loads of potholes that could damage your vehicle. 🚗 the bus service was slow – it took more than an hour from call to collection. I will not be using this service again. My car smelled of stale food when I got it back. It was absolutely filthy. Just awful all round.

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3. Paul Simpkins 4 March 2025, 18:03

   Rating:

   10

   Car parking

   Always use holiday extras for all my airport parking, Manchester and Liverpool never have any problems, good price great service, would and do recommend to anyone

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4. Nicholas Santos 4 March 2025, 10:45

   Rating:

   2

   Tried to scam me

   Booked parking for a week in Cardiff airport car park 2. When I arrived the barrier didn’t open. Rang number and eventually got let in. On return home barrier didn’t let me in. Called again, gave my name and operator said I’m “not on his list” then changed his mind and said that my parking had run out at 5am that morning and I had to pay £25 charge. As I was checking my booking he was rude and said that he had other customers to speak to and I should just pay the amount on the screen (there was no amount on the screen) eventually read my booking out and and advised that it ran out at 2am on 2nd March and this was at 11.30am on the first of March when he eventually let me out after asking for my name again. Think they were hoping I would be tired at this time of night and would just pay up to get my wife and daughter home. Disgusting behaviour.

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5. Lois scopes 3 March 2025, 18:40

   Rating:

   8

   Maple south meet and greet

   Arrival was excellent. Unfortunately I waited 30 mins for my car to be returned as they returned the wrong car. Buy staff at the orange car park waiting area were very helpful and apologetic

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6. Robert Ritchie 2 March 2025, 12:03

   Rating:

   8

   Lighting issue

   I have used this service a lot over the years and it is always friendly and efficient.
   Money needs to be spent improving the car park lighting. Late at night it is almost impossible to see the space numbers, particularly as the paint on the space numbers is faded. Exit signage is also poor and difficult to see at night.

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7. Dewa Udeni Kotage 2 March 2025, 11:02

   Rating:

   10

   Excellent service

   Very good and meet expectations

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8. Helen Richardson 28 February 2025, 22:23

   Rating:

   2

   Not the best for blue badge parking!

   Arrived on time, showed blue badge & was met with a clear instruction to ask the bus driver to direct us to a space near the bus stop. And that is where it ended – the driver pointed to the zone 2 car park and told us to find a space. This car park was more of a field! No parking spaces near the bus stop, no help offered – Would not be use again! No help on or off the bus with bags – driver just sat and watched us struggle!

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9. Anne 28 February 2025, 17:18

   Rating:

   10

   Car was where I left it

   Easy to find, self parking and was exactly where I left it on return. No problems and well located for ocean terminal.

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10. Gaynor Riley 27 February 2025, 17:49

    Rating:

    10

    Excellent service

    Have used several times now. Drop off & pick up so easy and efficient. Happy, helpful staff at reception and on transfer vehicles.

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11. Ian 27 February 2025, 17:37

    Rating:

    10

    Excellent service

    Have used drop & go on numerous occasions over last few years. Always trouble free and efficient

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12. Paul Rees 25 February 2025, 21:26

    Rating:

    10

    5*

    I book airport parking through Holiday Extras on a monthly basis. Never have any issues and great value, especially with the discounts. Highly recommend.

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13. Daniel 25 February 2025, 17:36

    Rating:

    10

    Airport parking

    Always use holiday extras never had a problem
    5 star use about 1 to 3 times a year.

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14. Nicola Williams 25 February 2025, 17:16

    Rating:

    10

    Excellent

    Easy to park. Clear Instructions. Helpful attendant. Easy to collect. Would recommend to anyone

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15. Rene Peconka 24 February 2025, 21:49

    Rating:

    2

    Gatwick Purple meet a greet north

    i booked this Airpor carpark for the first time a last time. postcode took us to the other carpark which is fair from airport, second time, find it is not easy,is hiden.
    my car was unlocked a dead. couldn’t start car, rude staff which try to blame my 4m old car, unhelpful, nobody want help you a they answer on everything was. there is email to complaint. yes I will a yes I will leave negative feedbacks.

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