All reviews

Number of reviews: 606

1. Elaine Talbot 24 February 2025, 19:33

   Rating:

   6

   Days Inn hotel and Mid Stay Parking @ Stansted

   Days Inn Hotel NOT easy to find when driving in the services area, directions/signs not well lit and very confusing. Room is OK, pretty basic and didn’t strike you as particularly clean but passable for one night’s accommodation.
   Directions to parking OK and found a space and bus to terminal no problem. Car park was busier on return journey as different time of day but still OK although somebody parked too close to my car so was difficult to get into it 🙁

   0

   0

   You have already voted!

   Reply

2. Serena Cowell 24 February 2025, 17:25

   Rating:

   8

   Easy to book but car park needs improvement

   The company is great – it’s easy to book, instructions are perfect and simple. However, the car park itself was not that great when we returned. Not all the departure channels were open, so there was a long queue of cars waiting to get out…..

   I also wish that they would recognise and reward loyalty……

   0

   0

   You have already voted!

   Reply

3. Mr Brian Stone 24 February 2025, 10:18

   Rating:

   4

   Car Parking good, Terrible hotel

   While the car parking was well organised and pretty easy and the combined hotel/parking package should have been good value, the Ibis Hotel was shocking. The room was freezing cold due to cold air blasting in through a vent. No heating had been on and even with it on for two hours made very little difference. We were offered a different room but this was exactly the same. We slept with everything we could find on the bed to try to keep warm but still had a cold miserable night. Also the shower did not work properly. A terrible hotel.

   0

   0

   You have already voted!

   Reply

4. Gary Palmer 23 February 2025, 21:45

   Rating:

   10

   fHotel with meet and greet

   stayed at the Rennaissance Hotel at Heathrow. Hotel was beautiful and very comfortable, bear and food was lovely at the hotel. Next morning done the Maple Macb and greet and couldn’t have been any happier, even on return journey I collected an luggage rang maple parking they told us where to go and the car was there waiting.

   Will definitely use this again

   0

   0

   You have already voted!

   Reply

5. Steve Meehan 22 February 2025, 21:21

   Rating:

   10

   Dead easy car parking at Mackadown Lane

   Easy to find, no hassle park up and get on the bus to the airport. Drops off at Jet2 Departures and picks up at the bus stop where you got off. No queues for keys as we kept them. We will definitely use the service again.

   1

   0

   You have already voted!

   Reply

6. robin golding 22 February 2025, 10:14

   Rating:

   2

   Second time let down with car Hire

   this was the second time recently i used Holiday Extras. On both occaisions I had a problem with the car at pick up and the holiday extras helpline was not answering or closed. It is not 24 hours. They also do not help with resolving the complaint afterwards.
   They are just a rebrand of ‘Car Trawler’ so be careful.

   0

   0

   You have already voted!

   Reply

7. Ann Dally 21 February 2025, 17:22

   Rating:

   8

   Maple parking

   Brilliant service no hassle just confirm your details bus waited while I checked in and straight to airport only waited 5 mins to return easy pickup for keys really had to find car as was just told it’s in middle would have been 5* if given better direction instead of just in middle

   0

   0

   You have already voted!

   Reply

8. Helen 20 February 2025, 19:21

   Rating:

   10

   Fantastic service

   Very easy drop off and pick up. Made the long weekend trip so easy and a very reasonable price

   0

   0

   You have already voted!

   Reply

9. Andrew 20 February 2025, 18:43

   Rating:

   10

   Car park

   Booked a 4 day car park space at the main car park at Liverpool airport….everything went great….even changed my car a couple of weeks before using the car park and changed the reg over easily.

   0

   0

   You have already voted!

   Reply

10. Joseph Bowness 20 February 2025, 17:43

    Rating:

    2

    Not picked up

    Booked a pickup to Lanzarote airport from BlueBay Hotel and it never turned up. Said I was at the WRONG place, should have been BlueSea hotel, which was on the same road half a mile away. They said later it didn’t pick up at apartments. So why was the apartments on your list if you don’t pick up at them?

    0

    0

    You have already voted!

    Reply

11. Gillian 20 February 2025, 17:19

    Rating:

    10

    Taxi transfer at Cancun Airport

    Had to wait 30 minutes for the taxi to arrive. Communication was through WhatsApp and I struggled to get a WiFi connection. The company wasn’t very good at communicating to me whilst I was trying to understand what and where the driver was. The driver was slamming the boot into the cases when it was clear they hadn’t been placed in the boot correctly. The driver never spoke a word to us all the way there and continued to look at his phone during the journey. We felt very unsafe as he drove like a madman. Very bad experience

    0

    0

    You have already voted!

    Reply

12. Sonia Sandland 20 February 2025, 09:59

    Rating:

    10

    Excellent Service

    Excellent service on arrival and return to Manchester.. Staff were very supportive ,friendly and professional and gave assistance in managing luggage and mobility scooter.

    0

    0

    You have already voted!

    Reply

13. Mrs Natalie Noon 20 February 2025, 06:55

    Rating:

    10

    Excellent package

    Easy and fast drop off and collection. Called after we collected our bags and the car was sat there waiting for us.

    0

    0

    You have already voted!

    Reply

14. Catherine Bedford 19 February 2025, 17:38

    Rating:

    10

    Excellent all round package

    Holiday Extras put a hotel and parking package with transfers together at Heathrow airport far cheaper than we could arrange separately. Have previously used train/ underground to get to Heathrow from the North – however rail reliability on a weekend is bus rail replacement !!! The hotel, parking and transfers plus our own diesel was cheaper than public transport – well done Holiday Extras great service – will recommend you the and hotel to family and friends.

    0

    0

    You have already voted!

    Reply

15. Robert O Brien 18 February 2025, 18:30

    Rating:

    10

    Excellent

    My experience with holiday extras was excellent from booking to parking all went smoothly. There app is really easy to use .I would definitely recommend this company.

    0

    0

    You have already voted!

    Reply