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Holiday Extras
4.2/5
AVERAGE RATING: 8.3/10
(975 Reviews)
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    Number of reviews: 975

  1. Rating:

    10
    Speedy Excellent
    From booking to returning, excellent service.
    Always polite.
    Always courteous.
    Very helpful.
    Why go anywhere else?
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  2. Rating:

    10
    Great trip with easy parking & pick up
    We always use HE app – Hamilton by Hilton with Maple meet & Greet service.
    Worth the money- hotel links very easily to North terminal and quick shuttle to South.
    Car was at car park within 5 minutes when we flew home.
    Excellent service guys all round.
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  3. Rating:

    10
    Easy car parking through app
    We regularly use Holiday Extras for car parking at our local airport. Fees are very good. Immediate confirmation in app and generally a very slick service. I’d recommend that any traveller use them.
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  4. Rating:

    10
    Good communication
    Booking through the App was easy and seamless. Through the APP you also have the immediacy of your car park booking along with instructions. It is good to pat a little bit more for piece of mind of parking fees due to Kate arrivals. It happened to me once flying back home from Holland where I was delayed a full day. I was able to cover the additional incurred parking fee.
    Good communication from confirmation of booking through to the day of your booking.
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  5. Rating:

    10
    Repeat visit
    Stayed in Clayton 3 times now before an early morning flight. Room is well set up and very clean
    Booked free shuttle for early next day for airport. Driver was very pleasant… he had space on the slightly earlier shuttle, so we took up his offer. Very good experience…..already booked hotel for our next early flight . Thankyou
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  6. Rating:

    10
    Can’t fault it in any way
    Honestly couldn’t find a negative thing to say. Even the (two different) drivers I had were super friendly and helpful. Absolutely brilliant place
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  7. Rating:

    10
    Great service
    Very straight forward from booking to leaving and returning, very helpful at airport reception, I had breakdown problems which was not a problem .
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  8. Rating:

    10
    Excellent straightforward parking and airport transfers
    Recent family trip to Edinburgh from Stansted for a long weekend to see the Harry Potter film in the Castle grounds, with a live Orchestra.
    Booked midstay parking and transfers via Holiday Extras. All updates via the App were clear and helpful. Our drivers contacted us via WhatsApp to ensure smooth pick ups both ways. Absolutely stress free and made a great weekend for the 5 of us (3 adults and 2 children) even better. Well done and thanks Holiday Extras.
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  9. Rating:

    6
    Good service from Nancy
    Not the best lounge we have been in, due to not having much choice of foods or drinks.
    Nancy gave us good service.
    I doubt we will book this lounge again for the next time we are at Heathrow, but it is always nice to be able to relax away from the crowds in the airport.
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  10. Rating:

    4
    valet parking
    Having parked our car at Heathrow with Holiday Extras valet parking (which we have used on many occasions) on 9th July, i always take a photo of the milage/dashboard.
    On arrival i realised that it was Maple Parking that Holiday epExtras was using which i would not of booked out of choice.
    The milage was 49397.4 with 391 miles left in the fuel tank and the gauge just below full. On our return on 24th July the milage was 49403.2 with 351 miles left in the fuel tank and the gauge just above the 3/4 tank mark.
    i can accept that the car was driven 5.8 miles to be parked off site and returned but cannot accept that the car has used 40 miles in doing so and the fuel gauga is visibly lower than when the vehicle was parked. I have a good idea as to how this has happened as i can get live vehicle locations on my phone app and the vehicle was parked in two different places during the 2 weeks period, one being on what appeared to be a farm area.
    An explanation from Holiday Extras would be good or i will not be using Holiday Extras for anything again.
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  11. Rating:

    10
    APH
    Would use APH again. Small gripe, was given a card when I picked up my keys but it wasn’t explained that it had a PIN code on it to use to exit the car park. I know for next time.
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  12. Rating:

    4
    bad communication
    marriot/delta hotels them selves were fine. I booked thourgh holiday extras. I was e xpecting to have had an email near the time to say’ welcome to your stay’. I got nothing. I contacted delta hotel to check my booking and they couldnt find it. Also I was told there was a minibus to the airport for about £10. The hotel kindly booked this for us, andf it was fine going. However when we got to heathrow on our return we were unable to book a minibus and had to get a cab at about £26. They didnt tell us that would be the case.
    There was also nothing on the holiday extras site about any sort of transport to Heathrow. I had to find this out separately. I would have thought most people booking a hotel would want to know what transport was available.
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  13. Rating:

    2
    Hopeless car hire
    Car hire was a disaster, our rental had a chip in the windscreen that was identified but was not suitable for hire. Half way through the hire another chip in the windscreen not identified caused a cracked windscreen. We had to change our plans and not use the car in order to feel we could make the drive back to Limoges. Assistance was non-existent from anyone so we were left with no transport for half the hire and put at risk returning the car.
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  14. Rating:

    8
    First Time Booking
    Booked Hotel and Long Stay parking at Liverpool Airport. Very happy with the check in process and room at the Hotel. Parking was also without any problems with ANPR on entry and exit. I also booked Fast Track but unfortunately it did not work on either the printed version or the app. Will definitely use again
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  15. Rating:

    2
    Terms & conditions
    Because of long delays checking luggage in, was looking forward to the 3 hrs relaxed and chilled in lounge, we only got 40 mins before flight. When asked could we get refund voucher due to not having full allocated times. T&C state not there problem if delayed getting to lounge. Bit unfair TBH.
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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