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Holiday Extras
4/5
AVERAGE RATING: 8/10
(745 Reviews)
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    Number of reviews: 745

  1. Rating:

    10
    Another great stay 🙂
    Premier inn North Terminal you done it again 👏 dueled with meet & greet your just what we need & you certainly achieved once more . Just so easy which is always good when travelling 🙂 meal deal ( evening meal & breakfast ) just great value for money & worth doing 😋 x well done all we will be back 👍👏 John x
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  2. Rating:

    10
    Very good
    Found a space, parked the car the bus arrived and off we went. On return phoned for the bus as it was after midnight, bus arrived and took us back for the car. Excellent service
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  3. Rating:

    6
    Long delay for bus disappointing
    Plenty of spaces on arrival, however, signage was confusing especially in the dark on returning to car. We had a really long wait for a bus from T1 over 30 minutes, appreciate it was early hours of the morning but lots of passengers in the same queue. Within the time waiting 2x Jetparks 3 buses arrived which are my preferred option.
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  4. Rating:

    8
    Always easy to book
    I’ve used holiday extras several times to book car parking and sometimes airport hotels. The website is always easy to use. Do your research on the car parks and hotels before selecting them. Only reason I haven’t given 5 stars is the website won’t let me change to my new e-mail address, and discount offers come to my old address. The only way I can change it (I was told by customer services) was to make a booking from my new address, but then I wouldn’t get a discount as I wouldn’t be booking through the offer sent to my old in box.
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  5. Rating:

    2
    Terrible Service
    Poor service from start to finish, please avoid at all costs!!!

    I followed all of the instructions, phoned 30 mins prior to arrival & had to wait another 35 mins for someone to collect my keys. Then the individual grunted at me to pay for the parking ticket so he could take my car (which by this time was over £10 as I had been waiting for so long). I also received a comment about my expected arrival time being 1 hour earlier then planned which would have made me think after the phone call they should have been expecting me. The delay at the car park arrival caused me to miss my pre-booked security check & I almost missed my flight.

    On my return I followed the instructions & called the minute I landed thus ensuring my car would definitely be there by the time I made it through passport control. I arrived at the kiosk to be told my car wasn’t there due to my flight number provided (which was on time) & I should have called. I explained to the very unhelpful car parking attendant who advised me to call up again, so I did. Another 30 minutes passed before my car arrived. I was forced to sign a return slip without being given the opportunity to inspect my car before hand. My car looked like it had been parked in a field under a full tree of birds, it didn’t look like this when I dropped it off!

    The cost of this “service” was more than double that of the Heathrow official parking. I only booked this service as it was last minute. If I have to book last minute again it’ll be cheaper to get a taxi to and from the airport than use this shocking excuse of a car parking service.

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  6. Rating:

    10
    Parking at overnight stay at Hilton
    This holiday extras package at Birmingham was brilliant fabulous easy self park at airparks and stay at Hilton Garden Hotel fabulous value for money
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  7. Rating:

    10
    U
    Brilliant value hotel and parking made our holiday
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  8. Rating:

    6
    No Trolleys at the car park
    No Trolleys at the car park so disabled passengers can get luggage to departures and staff not exactly helpful
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  9. Rating:

    6
    Not great, just okay
    When we arrived for our pre booked parking it showed the car park was full, so went to PremiAir car park 2 when I was told I was booked into car park 1 and to go back and press the help button. We had plenty of time before our flight but this, and trying to find a space in a badly laid out car park where many cars were practically abandoned was a wee not stressful. It was fine but definitely not the best experience. It would have been awful if we’d been pushed for time as the bus took a wee while to arrives too.
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  10. Rating:

    8
    Extremely small spaces for the amounts charged
    The entering and leaving the car park went very smoothly BUT to find a space was awfull we haven’t got a big car but many people have and the spaces were so small fortunately for us someone moved from a one sided space and we were able to park further away from the car next to us so we could exit the drivers side in more comfort and not do any damage to the large car in the space next to us.or visa versa.
    Neither of us are large people so these spaces are definitely very very small when large SUVs are parked.
    The price of car parking at airports is astronomical almost dearer than the flights and holiday extras are very competitive on price as well but still very expensive and the worry of getting your car damaged
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  11. Rating:

    10
    Park and scroll
    Quick easy and stress free.
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  12. Rating:

    2
    Bens69
    Terrible service on pick up and drop off. I’ve used the services before and never encountered a problem. I have sent a formal complaint and now await your response. I won’t go into detail.
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  13. Rating:

    8
    Good Car hire but not perfect
    We chose an Alamo vehicle from the Holiday Extras list of Economy cars for hire- An automatic Vauxhall Corsa. Our plane was early into Belfast International airport. That car was not available at that time so we accepted a Compact Manual instead, rather than wait for an unknown time. I asked the Alamo representative if there was a reduction for a manual car . No, but we could wait. He couldn’t say for how long. We accepted the Manual transmission car offered. The Alamo staff were pleasant and efficient and the car a Nissan Juke, was clean and all was fine with the pickup and return.
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  14. Rating:

    8
    Efficient
    Easy, efficient, no issues. Would definitely recommend booking with holiday extras
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  15. Rating:

    10
    Easy efficient
    Easy to book, park, access and leave. All done quickly and efficiently, no fuss or issues. Great service.
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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