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Holiday Extras
4.2/5
AVERAGE RATING: 8.3/10
(975 Reviews)
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    Number of reviews: 975

  1. Rating:

    4
    Charge
    Never had any problems using them,but on this booking my flight was put on but I must have put wrong time on return,they had the information they should have told me when they saw my flight details.Si on return we were charged £25 really not happy,be a good gesture to give ya rebate.
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  2. Rating:

    10
    Great Servic
    Great Service
    Arrived and entered by car number plate recognition at Dublin airport. Directed to parking space only a few metres from a bus stop. Picked up after 3minutes and dropped at terminal. Similar service on return with not too long to wait for bus at the terminal.
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  3. Rating:

    2
    Disastrous Car Hire
    Car I rented had a number of stone chips in windscreen. One at the edge was not identified but was the cause of the windscreen cracking mid way through the hire seriously restricting our use of the car. All attempts to get any assistance were futile leaving me with no option than to drive the car back to the rental depot with a windscreen that could have given way at any time. Appaling service and follow up – half the car hire wasted and plans changed due to poor quality control.
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  4. Rating:

    2
    1903 Lounge T2
    Poor experience, long queue to get in, very limited hot food available, male member of staff hovering all the time checking the card you get given showing the time you entered the lounge, wrong exit time was put on our card so had to queue again to get it altered, didnt get the full 2 hours, not worth the extra money to book this lounge, wont bother next time
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  5. Rating:

    10
    Cardiff Airport Number Plate Recognition
    Our experience of the Cardiff long stay car park over the last few years has been positive with regard to on-line bookings and payments.
    The Car park is well lit and is within easy reach of the terminal by a ramp and flat ground.
    However, since the introduction of number plate recognition we do have difficulty accessing the car park as our number is a personal plate DS9094 and we have to contact the customer assistance to open the barrier.
    This did not previously happen before number plate recognition and staff are always polite even at 5am.
    We understand this is an ongoing technical problem and does not prevent us from future bookings.
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  6. Rating:

    8
    Luton air parks
    Brilliant service on arrival as first time doing it , staff very helpful , definitely will be using airparks for our next holiday!
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  7. Rating:

    8
    Newcastle Airport
    Great service as always , we always used our fast track passes and it was great.
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  8. Rating:

    10
    great as always
    Great service as always , we always use meet and greet and get our fast track passes
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  9. Rating:

    10
    Good service
    I have used meet and greet several times and in my opinion it is the best way to park your car, wry convenient
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  10. Rating:

    2
    Joke of a parking firm
    Dropped car off, left for a week come back screw in tyre and called maple to ask how do I claim and there response was. Nothing it’s bad luck you deal with it yourself. Disgusting customer service will not use these again. Use car park firms that have onsite parking not drive your car miles away and risk damage and car being abused.
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  11. Rating:

    10
    So Easy
    This is the best meet and great service I have used at any airport. Literally drop the car off just outside the departure doors, drop keys off at a safe deposit box, obtain receipt for keys with confirmed collection point, enjoy holiday. On landing walk just outside the arrivals door and into a car park where you collect keys from a electronic safe that tells you the location of your car and drive straight out. Seamless hassle free and really quick. Would definitely use again.
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  12. Rating:

    2
    £120 parking fine due to erronous Holiday Extra confirmation
    I received a £120 parking fine caused by incorrect info on Holiday Extras’ confirmation.
    On making a complaint Holiday Extras just gave me the run around!
    They deliberately misinterpreted my complaint no matter how well I explained it.
    They insisted on seeing a parking receipt which I did not have because their confirmation indicated parking was paid for. Two weeks later I received a £120 parking fine.
    Holiday Extras seems to be a cowboy company that uses personnel who don’t have a good grasp of the English language and consequently their confirmations can be grammatically unclear, inconcise, misleading and inaccurate.
    Their customer care is inadequate and appears to count on messing complaintes about to the extent they just ‘go away’.
    A company to avoid
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  13. Rating:

    10
    Great location
    A 3 minute walk to the departure terminal doesn’t get any better zero hassle which is exactly what everyone needs
    BeeseyDave🐝😊🚙
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  14. Rating:

    10
    Great Car Park
    Great car park near Stansted Airport. Ease to find and access. Frequent transfer buses from the location to the airport terminal. Good value for money.
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  15. Rating:

    10
    Gatwick parking
    We stayed overnight with parking at Cambridge hotel Horley. Very comfortable for 1 night. Secure parking. Turkish restaurant very nice. shuttle parking 5£ each way pp. took 15 mins. Called the hotel when we arrived at bus stop he came 15 mins later. Would use again.
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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