All reviews

Number of reviews: 605

1. Bettie 14 January 2025, 18:46

   Rating:

   8

   Manchester drop and go

   Ready to find and follow signs to park. Staff on hand to explain leaving key . Quick shuttle to terminal despite the snow. On return, quick pick up. Relatively easy to find locker with key but bit confusing where car was – possibly map of parking with different coloured areas would help. Would use again

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2. Elaine Gray 14 January 2025, 07:58

   Rating:

   10

   Airport transfer

   Outgoing Flight was 2 hours late but our driver was waiting and quickly took us to our hotel. Introduced himself and gave some useful local facts along the way.
   Return transfer was just as good, driver arrived promptly and gave advice on the best way to check in.
   Would definitely recommend, takes the stress away at both ends of the holiday, particularly when you are carrying cases.

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3. Marion Cadger 13 January 2025, 20:19

   Rating:

   10

   Excellent service

   Our flight arrived in Faro an hour late. Our driver was there waiting for us which we didn’t expect as it was over the 45 min wait time.
   Return journey our driver arrived promptly at our hotel. Overall service was faultless.

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4. Vince Tolhurst 13 January 2025, 19:47

   Rating:

   2

   Shocking

   Booked my transit custom for 12 days for £116 . When arrived I had to pay another £132 on top as I hadn’t read the small print ! It’s short wheel based and shorter than most 4×4 vehicles! Still only takes a standard parking bay . But still charged me the extra !!! Will never use gain

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5. Christopher Maddock 13 January 2025, 18:11

   Rating:

   10

   Cardiff meet & greet

   So easy to use, drive to express parking stop for car pics, drive and park as directed by staff. Hand in keys in office, get receipt, walk approximately 250 metres to departures. Reverse procedure on return. Couldn’t be easier, superb service will use again if Cardiff airport fly to where I want to go.

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6. Christine Jump 12 January 2025, 17:17

   Rating:

   10

   Great Service !!!!

   Best airport parking service i have had in years.
   Not flown from Glasgow Airport for years. I have now used direct parking twice and they are the best. No hanging around waiting. Reception staff friendly and efficient. Bus always there waiting to pick you up. Drivers friendly and help with luggage.
   Easy to find car in car park too.

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7. Krohn 11 January 2025, 19:53

   Rating:

   10

   Great

   The car was very clean and the driver was so nice and waited for us we were a bit late but all so well and easy thanks would book you again.

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8. Sheila Hamilton 9 January 2025, 18:37

   Rating:

   10

   Excellent Service

   The taxi driver was waiting for me when I arrived at Malta airport on the 17th December, he held a sign with my name on it and he was extremely helpful and friendly.
   The taxi driver on the 6th January arrived in plenty of time for my return journey to Malta airport. He was also extremely helpful and friendly. Excellent service provided by both taxi drivers, I would definitely recommend this company.

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9. G 8 January 2025, 21:03

   Rating:

   2

   Long wait for bus

   Waited over 45mins for the bus to pick us up. It was freezing only one bus was working . Totally unacceptable.

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10. Jason Berry 5 January 2025, 18:55

    Rating:

    2

    Awful dreadful service

    We must have used Jet Parks 3 at Manchester over 10 times. We have always received great service.
    However we returned to Manchester yesterday. After waiting 15 minutes a bus arrived. It was full from passengers from Terminal 1 & 3. We was told that buses were running 45 minutes late. It was freezing cold & a quite a big crowd waiting for the next bus. After waiting for an hour in the freezing cold & with no updates we decided to pay for a taxi to take us to the carpark! Quite a few others also did this. There was no attempts made to get extra buses to pick us up or keep us updated!

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11. David Claydon 5 January 2025, 11:54

    Rating:

    10

    Stress free parking

    Excellent service, no messing around trying to find a parking spot when we got there, and the car was parked up ready for us when we returned. The staff were pleasant and efficient, and the drivers on the buses were very helpful. Waiting times for buses were definitely not excessive. We have used this service at other airports and have always been very satisfied, so I would recommend it and will be using it again.

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12. Debra Whiston 5 January 2025, 10:38

    Rating:

    10

    Excellent as always

    Competitive prices
    Great communication
    Live chat was great when flight was delayed
    Guys on car park and buses were lovely helpful and very clear with all information making it all a very smooth process. Thank you

    Highly recommended ⭐️

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13. Joanna 4 January 2025, 18:54

    Rating:

    10

    Good price

    Good price, great service.
    Will be using it again.

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14. Charles carmichael 4 January 2025, 17:55

    Rating:

    4

    Poor signage and directions from reception

    Mostly use meet and greet but this time directions from receptionist was poor and blue section poorly signed and lit.
    Car park attendant was very helpful though and fetch my car to me 👍

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15. Sara Griffith 4 January 2025, 07:08

    Rating:

    2

    Badly signposted parking Birmingham airport

    I booked this as an alternative to meet and greet, maybe my own fault initially- I clicked on the app for directions as it offered them. It took me to the hotel which was right outside the airport – NOT to the parking. So I Find myself on the airport road in the dark and torrential rain unable to then look up where the parking was as you cannot stop- eventually thought it must be the adjacent multi story. It wasn’t, that’s another story as was charged for being h in there mistakenly…. Went into the hotel. The lady on desk looked at my booking as I asked if I was parked in correct place- she said I should be in meridian parking…. So left my luggage and went there. Torrential rain /flooding and dark, plus I was soaked. Arrived there after exiting multi story- and being charged. they couldn’t find the booking. Eventually girl in cabin directed me to express parking. Trying to find that on sat nav was impossible- kept taking me around the coned off roundabouts- went around 3 or 4 times and into wrong areas. Decided to pull into what I could see was a car park. Signage was not lit, could only make out it was express parking when I got right up to the sign. Once there it was fine.
    Please light up your signage!!! Parking is so unclear at this airport. If you have booked parking and hotel….directions should take you to the car park first not the hotel. Yes I know I had an email….. however I assumed directions link would take me to the correct place. Trying to find the correct holiday extras email amongst all the marketing emails you send is very time consuming….dont need so much junk. Please sort signage out. Even the multi story had no signage as to which way to walk for lifts/ hotels etc. Man in car park said they are not allowed to light up the signs as it’s not their car park!!! How ridiculous that you can only see the signs in the daylight!

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