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Holiday Extras
4.2/5
AVERAGE RATING: 8.3/10
(975 Reviews)
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    Number of reviews: 975

  1. Rating:

    6
    Average Service and getting worse and worse
    As a frequent business traveller I have regular need of airport parking and have been using this company for about 3yrs. The service is getting worse and worse!! Yesterday, upon arrival at the pick up point I waiting more than 30 mins! Not exactly ‘Meet & Greet’- more like WAIT, Meet, & Good Luck!
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  2. Rating:

    10
    Recommend
    Everything smooth as always. PARKING it’s opposite Terminal2 easy check-in and check-out.
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  3. Rating:

    2
    Be careful when booking
    I have used this company for years but the last 2 it’s not been smooth! If you are booking a hotel and parking l, double check the date before confirming as twice now they have booked us into the hotel after our flight!!! I then had to pay more and they would not give me a refund only a “voucher” so I have to use this company in the future! After now spending over £400, I will be giving them a stern call on Monday also purple parking is the same company!!!!
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  4. Rating:

    2
    Easy parking
    Easy to find and ample parking, it’s huge!!!!!
    Plenty of buses to get you to the airport and lovely drivers.
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  5. Rating:

    10
    Great service
    All smooth. Easy drop off and pick up
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  6. Rating:

    2
    Thistle Hotel at T5
    Awful hotel. Shabby furniture, lumpy bed, paper thin walls and the rudest staff I’ve ever encountered. Never again.
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  7. Rating:

    10
    Relaxing experience and good choice
    Used this lounge a few times now and always enjoy the calm and relaxed atmosphere. Good choice of food and drinks, staff are friendly and quick to clear used plates and glasses. Not used the workstations but look good if you need to do some work, plenty of plugs for charging devices. Will definitely use again.
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  8. Rating:

    8
    Process good. Driver friendly. Receptionist rude
    I was completely put off as soon as I arrived at the APH car park Manchester when faced with a rude, unhelpful woman on reception. However, the driver and efficiency of transfer to and from airport swayed my review to a more positive one. The car park process deserves 5 stars but the woman on reception brought score down to 4
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  9. Rating:

    10
    Holiday stay over
    Staying at the Marriot courtyard Gatwick was and is the best place to stay if you are flying from Gatwick south. You can walk in , but think about how much luggage you are taking. We had food in the restaurant which was busy. It was not the best. We only had burger and chips. The chips were not edible. We did mention this eventually as there was a lack of staff and it took them a long time to get back to us. they did bring fresh but by then we had nearly finished. Our room was clean and the bed was comfy and if we need to stay over again we would book
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  10. Rating:

    10
    Overnight stay and 2 weeks parking
    Fab hotel right next to the airport only a short distance on the bus transfer didn’t have to wait when the bus picked us up either was one already waiting. Fast service getting our car keys, friendly service so would use again.
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  11. Rating:

    2
    Hilton hotel, expected a lot better.
    Used the Hilton Southampton Utilita Bowl for a package of bed and breakfast, hotel parking and return taxi for a cruise. We have done this before at a different hotel with no problem and excellent service.
    When we arrived we asked where we could park and the unfriendly receptionist pointed outside and said the car park is there. I asked if there was a dedicated place to park for the duration of the cruise and she said no, that’s it. I said that it’s a public car park with a lot of vehicles in and out for the cricket ground and golf course and she said well that’s all there is. It took me around half an hour driving round to find a space to park it was so busy.
    The bar and restaurant was the most expensive I have ever been to apart from Michelin star restaurants and the quality was worse than my local pub food. It was £10.50 for a sandwich comprising of two slices of bread with two small pieces of streaky bacon, a piece of lettuce and one slice of tomato between the two slices. It was also the most expensive pint of beer I have ever had at over £7.00 for a pint.
    The bed was very uncomfortable, the aircon wouldn’t adjust so it was cold all night, the duvet was very thin and only suitable for high summer and the sink drain was broken.
    Most of the staff were either rude or just indifferent to anything asked of them.
    I would recommend that this hotel is avoided,
    I did have it booked for another cruise later in the year but I have cancelled it and rebooked at the Holiday Inn Express just around the corner where I know you get better service.
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  12. Rating:

    10
    Taxi transfer
    I always use Holiday Extras for airport to hotel taxi transfers. Easy to book and always given clear instructions for pickup times and meeting points.
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  13. Rating:

    10
    Car park 3
    As usual our parking went extremely smoothly , we have parked here several times and have already booked for October if it wasn’t good we wouldn’t book it.
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  14. Rating:

    2
    Will never use again!
    I used holiday extras to book my hotel transfers in Goa. I put in the flight details and holiday extras allocated a collection time for our return journey to Goa airport. They were coming to pick us up approximately 1 hour 30 mins prior to our flight, the airport was approximately 1 hour away. I tried to contact customer services to move the time, the only number available was an American number I couldn’t ring in India. I contacted the Indian provider who said they were fully booked and I needed to contact holiday extras. I submitted an online request which still hasn’t been answered (I’ve been home 4 days). I ended up paying for taxi to get us to the airport and I’m still awaiting any correspondence from Holiday extras. Absolutely terrible service, do not use!
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  15. Rating:

    10
    Excellent
    I have used this service a number of times in Bristol, it’s always busy and always efficient, park, take key in self service machines but friendly lady there to help and guide in any way needed and helped freely to all that needed it. Bus arrived got on drop off. Return journey bus already waiting, picked up key plenty of staff, collected car left, simple, straightforward, efficient, thanks all again for a smooth service!!!!
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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