Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.
All reviews
Kevin Davies
ANDREA FRETWELL
Steve McCormick
Joanne
Lynne Patterson
David Gates
Zoe Elliot
Unfortunately, this was not the case. On arrival the hotel had no record of our reservation. We had to stand around for 10 minutes after a 5 hour drive waiting for our booking to be found. I then had to show the confirmation email to the staff member, who said he had sorted it all out. He said he had given us an upgraded room, this was no different to any other I’ve been in. Anyway, check in complete, we booked into the restaurant for our prepaid 2 course meal. We had to wait almost an hour for a cold starter whilst people around us were served despite arriving after us. The meal was altogether not very good. I told the staff the meal was part of a package, they assured me I should sign for the meal and it would be deducted. This I did, trusting them. We then went on our holiday.
During the holiday I decided to check my bank account, surprise deduction of £80 from Radisson Blu. I immediately emailed holidayextras informing them of the issue, still no reply to date, 2 weeks later. I did not call the hotel from abroad as it would have incurred a charge. On return for our car, I spoke to a guy at reception, who assured me the issue would be dealt with on Monday (this was Saturday). Monday came, still nothing. I have made another call to the hotel to now be told the reservation did not include a meal offer. So now I am having to send proof.
I have never had an issue with holidayextras organising our stays and parking before so can only presume this is the hotels issue, but who knows. I am still at the time of writing £80 down after already paying £285. Not impressed!
David Paterson
Bernard Bennett
Carmel Turner
Barry Hill
Roger Fletcher
Paula
Cavin
Ron Watts