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Holiday Extras
4/5
AVERAGE RATING: 8/10
(748 Reviews)
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    Number of reviews: 748

  1. Rating:

    8
    Almost a perfect service
    Have used many times and service is generally very professional and efficient. The only reason I cannot give a 5 Star review is due to the fact we had to wait nearly thirty minutes for the car to be brought to the car park. After an overnight flight having to hang around in the cold car park was not good. No explanation given as to why the delay.
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  2. Rating:

    10
    Booking & stay
    Great service, everything was as expected
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  3. Rating:

    10
    Perfect
    Arrived early morning & parked up easily – the postcode took us to the wrong entrance of the industrial park but we figured it out within a few minutes. Man on the checkout was friendly & efficient. Only waited a few minutes for a bus & was at the airport quickly. On our return the bus had just pulled up as we got outside, so we didn’t have to wait & was soon reunited with our car. Perfect experience, great price – Would definitely recommend & will definitely use again.
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  4. Rating:

    10
    EDINBURGH SECURE AIRPARK
    WE BOOKED THIS CARPARK DUE TO PRICE. ARRIVED IN THE MORNING GOT PARKED NO PROBLEM. BUS ARRIVED QUICKLY, AND THE GENTLEMAN DRIVING THE BUS GOT OFF AND HELPED EVERYONE WITH THERE LUGGAGE HE WAS VERY PLEASANT. CAME HOME AND PROBABLY HAD TO WAIT A COUPLE OF MINUTES FOR BUS TO APPEAR. SO EASY AND WILL DEFO USE AGAIN.
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  5. Rating:

    10
    Amazing price and so easy to use!
    Great price for parking and hotel!
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  6. Rating:

    4
    Edinburgh review
    We arrived on Sunday at 6am picked up the car on Thursday at 12.15 yet it was only charged to 87% . Which meant we had to stop to charge on our way home . This should have been up to 100%
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  7. Rating:

    10
    Great experience
    First time we have flown from EMA. Booked “Meet and Greet”. So easy and efficient service. We virtually sailed through for departure and arrival. Staff very helpful and courteous. A well deserved 5 stars and highly recommended.
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  8. Rating:

    2
    Called a Liar when raising a concerm
    Used at Gatwick for Premier Inn and Meet & Greet.
    Premier Inn was fine it does what it says in the box!
    Meet & Greet didnt answer the phone and never turned up. Had to pay extra to park at the long stay! Raised it as an issue on the app, 48hrs later simple response from Holiday Extras….. we don’t believe you and tough! Did not even ask for proof a flat customer doesn’t matter response. Will never recommend or use again the operator couldn’t care less that they are using awful partners (check out the reviews for meet and greet)
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  9. Rating:

    8
    Green parking at Stansted
    Everything went well ,easy access ,quite a long walk to terminal, booked quite a long time ago , was told by easyJet about a month ago of a later flight but did not tell you! But the button at exit worked well l
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  10. Rating:

    10
    Airport and Hotel transfers
    Transfer was easy to find on time very good service I would use again no problems at all
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  11. Rating:

    8
    Good service
    Easy booking, easy check in, I have used the meet and greet service many times at Heathrow Terminal 5, my car was ready for me on my return, no waiting, just remember to call them when picking up your luggage.
    Only small complaint that I have is why does the driver have to change all the settings on my car’s heating system, if that person changes it please put it back where it was, thanks.
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  12. Rating:

    6
    Meet and greet fine. Hotel has teething issues.
    Meet and greet was fine. Hotel Tribe had a lot of teething issues and rather expensive. Food served on cold plates and staff didn’t know the content of the menus, and an automatic service charge of £15. I had this removed due to inadequate staff knowledge.
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  13. Rating:

    2
    damaged bumper
    went to the drop and go park at Manchester on 3/11/2024. Car was photographed when going in nice and clean and rear bumper unmarked , came back on 10/11/2024 had a quick look around ,car was absolutely filthy and must have been driven outside ,otherwise seemed okay but the light was very poor and didn ‘t notice anything. However next day with the sun shining on it ,it was obvious somebody had damaged it and it had sensors on it . Have sent an email and waiting for a reply as it is impossible to ring to complain!!!
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  14. Rating:

    4
    Additional Payment at Car Park
    Have always used ABC and never had any issues. Booked Purple Parking at Heathrow but was told on arrival that I had to pay an additional £25 per day because I have a small van. Reg numbers have to be added to the website, so my van was confirmed but the additional charge at the parking was ridiculous because “they don’t accept vans”
    Total rip off, vans allowed to park at Heathrow airport so I’d use that moving forward
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  15. Rating:

    10
    Perfect
    Loved the stay and breakfast even ate dinner the night before and was fine. The car service was simple and easy and good value taxi was approx £25 to terminal 3 👍
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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