All reviews

Number of reviews: 596

1. Philip bosley 11 September 2024, 07:43

   Rating:

   2

   Filthy car

   Been using this carpark for years with no bother always a good service , so gets back from my break Monday 5th Sept, dark misty morning ,collect my keys as usual and told row c were my cars parked , still early and dark , sets off home , finally home in daylight , my car is covered in leaves tree resin and bird poo , obviously been parked under trees , suppose there gonna ditch it anywere when you go for the cheapest option , can they pay for my carwash plz

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2. Karen Pearson 10 September 2024, 22:06

   Rating:

   8

   Prices gone up

   I like this car park. Staff friendly and helpful. I used this car park via holiday extras beginning of May 2024 for 4 nights, cost approx £52, but used beginning of September for 4 nights, cost £87, Why? God knows how much it would be for longer! Same length of time, no difference in service. Saying this, I would use again but have reservations on pricing!!

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3. steve dudson 10 September 2024, 17:32

   Rating:

   6

   Stansted Orange Car Park

   Not happy as the car park was nearly full and ended up at far end near exit. Could have chosen a cheaper option. Then on our return from a 3 night weekend break, the barrier said I owed a further £268. Eventually got through to an operator and he let me through with no expaination or appology.

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4. Ali 9 September 2024, 17:19

   Rating:

   10

   Good service

   Have used this service several times now and always easy to drop off & collect. Price was good as well considering I’d left it later than normal to book.

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5. Moz Kitching 8 September 2024, 11:23

   Rating:

   10

   Good as ever

   I’ve used this service before and I’ll use it again. Very straightforward and quick. The only problem I had was my own stupidity. Checking all my documents the night before travelling, and realised I hadn’t booked the car park. Did it there and then, and it cost me twice as much as when I first looked a couple of months ago. Book it as soon as you can!

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6. Bec 7 September 2024, 18:21

   Rating:

   10

   Airport Parking

   This is my second time booking airport parking @ Luton, first time we had to wait nearly an hour for our car to be returned to us (April 24) and this time round (Aug/Sept 24) it went really smoothly and the car was already there when we arrived at the pick up point.

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7. Vicky Cox 6 September 2024, 17:41

   Rating:

   10

   Great service

   We always book our airport transfer with Holiday Extras as they have always been reliable. Great service again thank you

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8. Paul carney 6 September 2024, 06:02

   Rating:

   4

   Poor service

   Drop off was fairly easy you just have to dodge between the cars with your cases being careful not to bump them.
   The old lad helping you check in your keys was great..very helpful
   On the way back we scanned the barcode and the machine lights up the box..no keys in the box..tried multiple times..found the keys in another box other than the one that was flashing!!!
   2am in the morning I approached an eastern European girl who was there to help..she never looked up from her phone or spoke just pointed in a direction of where our car should be… totally wrong direction in the rain!!!

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9. Paul Grainger 5 September 2024, 17:40

   Rating:

   4

   Poor service

   Checking in was ok, coming back did everything they asked on email, we walked to pick up point and then had to wait 30 minutes in the pouring rain with a child, no one really cared when I asked all they said it’s on it’s way. Would definitely not use again

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10. Steven 5 September 2024, 16:05

    Rating:

    10

    Airport transfer from Chania airport and return

    Other than a misunderstanding about the the number of passengers both transfer journeys were great in terms of reliability and comfort.

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11. Craig Sheriff 4 September 2024, 19:42

    Rating:

    10

    Airport parking heathrow

    Stopped at the renaissance hotel with parking on site. As I have an electric car this site has loads of Tesla chargers which charge any car. The hotel was clean and had everything we needed for a good nights sleep. Parking was at the side of the hotel and used a hopper bus to get to terminal 3. This was £13 for 2 adults kids under 12 free. Bus runs every 30 mins and was on time, only a 5 min ride. Total cost was £233 and parked for 15 nights car left in space all this time. If using Virgin at Heathrow would definitely use this again. Also Mac Donald’s across the road which was good for breakfast.

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12. Steven Goodwin 3 September 2024, 10:50

    Rating:

    8

    Good service but not cheap

    The parking was easy enough to sort and collection was fairly straightforward. It is a little bit of a hike from the car drop off to the terminal but not too bad. The Hampton by Hilton Hotel is great and so convenient as we walked out of the hotel door and Easyjet checkin was directly opposite and less than 20m away. It certainly wasn’t cheap though. £650 for 10 days parking and 2 rooms for one night. I paid it just for all the hassle and time it saves.

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13. Maja 2 September 2024, 21:15

    Rating:

    10

    Great experience

    Can’t fault the car park. Parked without issues and staff at reception were really friendly. Made a mistake with the time my place arrived (1h later than booked) but was told that’s not an issue. The bus drivers are very friendly too and always help carrying the suitcase into the bus. Had not long to wait at all and ride to the airport was quick.
    Pick up was equally fast and service great. Would certainly book again.

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14. Paul Saxon 2 September 2024, 17:50

    Rating:

    4

    Edinburgh Airport Secure Airparks

    Frustrating experience with Secure Airparks at Edinburgh. Car registration number not recognised on arrival as (we were told) Holiday Extras had not communicated the change of car registration number to the car park provider. The bus to the terminal dropped us at stand H, so we went there on our return to see a notice on stand H stating the bus had moved to stand 10. Absolutely no information about where stand 10 was and the airport signage is very poor. So we did a lot of unnecessary walking and got wet. Secure Airparks must have known about the change of stand and could easily have communicated this in advance, and failing that could have put a map/directions as part of the notice on stand H. Pretty poor effort all round. Have always had good experiences through Holiday Extras before so will continue to use them, but I’m not a fan of Edinburgh Airport.

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15. Mat Twigg 1 September 2024, 18:35

    Rating:

    8

    Liverpool airport parking

    You guys are brilliant at providing parking, lounges and fast track at great prices but this is the second time our code hasn’t been recognised at Liverpool Airport parking. It’s not a major big deal, but it means you have to get a ticket to get in, then when you get back you have to call the attendant and explain the issue. Please can you sort?

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