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Holiday Extras
4.2/5
AVERAGE RATING: 8.3/10
(976 Reviews)
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    Number of reviews: 976

  1. Rating:

    2
    Second time let down with car Hire
    this was the second time recently i used Holiday Extras. On both occaisions I had a problem with the car at pick up and the holiday extras helpline was not answering or closed. It is not 24 hours. They also do not help with resolving the complaint afterwards.
    They are just a rebrand of ‘Car Trawler’ so be careful.
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  2. Rating:

    8
    Maple parking
    Brilliant service no hassle just confirm your details bus waited while I checked in and straight to airport only waited 5 mins to return easy pickup for keys really had to find car as was just told it’s in middle would have been 5* if given better direction instead of just in middle
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  3. Rating:

    10
    Fantastic service
    Very easy drop off and pick up. Made the long weekend trip so easy and a very reasonable price
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  4. Rating:

    10
    Car park
    Booked a 4 day car park space at the main car park at Liverpool airport….everything went great….even changed my car a couple of weeks before using the car park and changed the reg over easily.
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  5. Rating:

    2
    Not picked up
    Booked a pickup to Lanzarote airport from BlueBay Hotel and it never turned up. Said I was at the WRONG place, should have been BlueSea hotel, which was on the same road half a mile away. They said later it didn’t pick up at apartments. So why was the apartments on your list if you don’t pick up at them?
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  6. Rating:

    10
    Taxi transfer at Cancun Airport
    Had to wait 30 minutes for the taxi to arrive. Communication was through WhatsApp and I struggled to get a WiFi connection. The company wasn’t very good at communicating to me whilst I was trying to understand what and where the driver was. The driver was slamming the boot into the cases when it was clear they hadn’t been placed in the boot correctly. The driver never spoke a word to us all the way there and continued to look at his phone during the journey. We felt very unsafe as he drove like a madman. Very bad experience
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  7. Rating:

    10
    Excellent Service
    Excellent service on arrival and return to Manchester.. Staff were very supportive ,friendly and professional and gave assistance in managing luggage and mobility scooter.
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  8. Rating:

    10
    Excellent package
    Easy and fast drop off and collection. Called after we collected our bags and the car was sat there waiting for us.
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  9. Rating:

    10
    Excellent all round package
    Holiday Extras put a hotel and parking package with transfers together at Heathrow airport far cheaper than we could arrange separately. Have previously used train/ underground to get to Heathrow from the North – however rail reliability on a weekend is bus rail replacement !!! The hotel, parking and transfers plus our own diesel was cheaper than public transport – well done Holiday Extras great service – will recommend you the and hotel to family and friends.
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  10. Rating:

    10
    Excellent
    My experience with holiday extras was excellent from booking to parking all went smoothly. There app is really easy to use .I would definitely recommend this company.
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  11. Rating:

    8
    Cambridge Gatwick
    Hotel a little dated, but clean & well equipped. No issues with transfers either way. Reasonably priced compared to airport prices. Helpful & friendly staff. Would use again.
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  12. Rating:

    2
    Not the best start for our holiday
    We parked our car in the hotel car park and checked in for our overnight stay before going to Heathrow to fly to Vancouver. Then things went badly wrong . We got in the hotel lift to go to the third floor . Unfortunately the lift stopped between floors and we were unable to get out . Long story short- after 40 minutes the London fire brigade got us out . The whole experience was awful for us both . The hotel did get us a ground floor room as we would not go in another hotel lift and will never go back to the hotel . I’ve not named the hotel
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  13. Rating:

    10
    Straightforward and reliable
    Transfer bus stop was directly outside the Airport departutes area. Three minute journey to the car park at Bickenhill Lane at Birmingham Airport. Ticket given showed the numbered area where we parked. On return the bus arrived very quickly and we were back to our car in quick time. Excellent parking experience!
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  14. Rating:

    10
    Great !
    Worked like clockwork
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  15. Rating:

    6
    Just okay
    Knew it was budget but the location was why we booked. The hotel was ok was what it said but the parking was not good, it may only be about 4 min walk but that depends on health and age and how much baggage you have. Not very clearly sign posted so not sure if you parked correctly until you walk to the hotel. When I picked my car up it had been parked forward next to a large car on one side and a smaller car on drivers side however it was that close it was hard to get into my car then there was a large car behind forward of the lines meaning it took quite a few attempts to get the car out! I do not understand why they do not reverse the cars in, I would prefer to pull forward slightly to get my luggage in then have to do so many movements when you are already tired from your journey. Even though the location is great for terminal 2 and the price was good we won’t use again. The barriers do not automatically lift like they normally do so had to press the button to get in and out of the car park
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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