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Holiday Extras
4.1/5
AVERAGE RATING: 8.2/10
(923 Reviews)
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    Number of reviews: 923

  1. Rating:

    2
    Luton meet & greet
    Arrived back into Luton to collect my car from meet & greet to find a totally flat tyre with a nail in it. The driver MUST have seen and heard the dash screaming at them but claimed it wasn’t them. On bringing up the photos of when we left the car, with no nail!, they said they were just drivers and didn’t know what to do and to get our own recovery service to respond. Whilst waiting 6 hours (another complaint to RAC!), we saw how the drivers treated the cars and whilst someone checked on us periodically they mentioned that there had been flooding in the area, roads closed etc, and lots of debris left in the roads as a result and that they can sometimes take your car up to 50 miles away! I’m still awaiting a reply/acknowledgement from the company, who didn’t seem one bit interested or concerned. We finally had to drive on an alloy rim outside the car park to find the tyre fitter, to be cold by the guy at the barrier we owed MORE MONEY cos we didn’t exit on time…. FUMING doesn’t come close. £200 for a non-branded tyre, a day’s wage lost and very tired! NEVET AGAIN
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  2. Rating:

    4
    Late for pick up car
    My flight home me from Faro was delayed due to a broken plane, pilots words, had to wait for another plane therefore delayed 4 hours to collect car from Bournemouth, then had to pay extra £17.50 to open barrier! Being a regular customer & the delay, not our fault, was still on the same day, I was disgusted at having to pay this.
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  3. Rating:

    8
    Cambridge Gatwick Hotel Stay & Parking
    We stayed for one night before going on our two week holiday & leaving our car at the hotel. Check in was okay & transport to the airport was booked for the next day. There is an additional charge of £5 per person each way to pay, which was a reasonable amount. The hotel was dated, however our room & bathroom in the lodge was clean & comfortable.
    Our pick up was on time and took us to Bus Stop 12 which is the furthest from the terminal, you are also collected from this stop. The drivers were not helpful or friendly in any way, not even a smile was seen, did not tip due to his unhelpful behaviour. I struggled to get into the van due to the height of the step up but no help or advice was given. May I suggest you carry a small step for us older people with limited mobility. Overall I would use the hotel & parking again as the price was so reasonable, it was good value for money.
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  4. Rating:

    10
    Singapore airport transfer
    Excellent service from taxi company. Text with name of person dealing with our transfer and then kept in touch with information about our taxi letting us know registration and when it was on site both at the airport and then on our return from hotel to airport. Stress free and very professional
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  5. Rating:

    10
    Annoying
    We always book through you and thoroughly enjoy Yorkshire lounge, but on this occasion our flight was delayed to Faro, never having faced this before we carried on in the lounge until my name was called to go to reception, I went to the reception to be told we would have to leave the lounge or pay another £15 each for an extra 1 hour stay in the lounge , I accepted to pay such as i didn’t know how long the delay was going to be, I returned to my wife and as I was informing her of the situation ,the couple next to us had gone to reception to ask what was going the receptionist told her not to pay any extra as the gate for the plane would be gate 10 and to go there not pay for longer, my wife took offence to this and went to reception to ask why we had been charged this money when 5 mins later a couple were not charged and told to go to gate 10. My wife pointed out that the change in advice was ridculous she said the gate had not been called to my wife. We left immediately to go to gate 10. £30 pounds for 5 mins is an absolute disgrace.
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  6. Rating:

    10
    Lovely staff very convenient
    Its a great park and ride near Glasgow Airport. Lovely staff. Good waiting facilities and regular buses. Even better if you get a good price booking early.
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  7. Rating:

    10
    Cardiff parking
    Couldn’t be easier to park at meet and greet at Cardiff airport. All the staff are friendly and always have answers for any question I ask, car is always parked close to the office when we get back. Would always recommend this parking.
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  8. Rating:

    10
    Great Airport Lounge experience
    We booked an Airport Lounge at Manchester Airport. It was the Escape Lounge Terminal 3 at 2.00 pm for 3 hours. Food was excellent and so too were the drinks including Prosecco. We will definitely repeat this experience the next time we fly from Manchester. Good price booking through Holiday Extras.
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  9. Rating:

    6
    Radioson Blue
    Comfortable stop over at airport hotel
    Restaurant is expensive for “pub grub “ especially the wine
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  10. Rating:

    10
    Delta Hotels Marriott Windsor
    Perfect stopover for our next day flight out of Heathrow and also included car parking for our vacation. Excellent breakfast and for an extra £1 use of VIP lounge in the evening. We also used WeKnowLondon for our hotel to airport transport direct to Terminal 5 which is a great service.
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  11. Rating:

    10
    Birmingham Airport Parking
    Carpark 1 Birmingham Airport excellent I wish there were more disabled bays though we always seem to end up on level 6. Lifts are accessible from 6th floor but dread to think if the lifts were out of order
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  12. Rating:

    10
    Excellent
    Parking at Liverpool is convenient and very easy to use. Have used on a number of occasions and have always been very happy. Will definitely use again!
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  13. Rating:

    10
    Liverpool
    Great experience. Went like clockwork . Would use again
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  14. Rating:

    8
    Easy parking
    Easy to find and easy to use, just a couple of niggles. Part of Zone 9 at Leeds Bradford wasn’t lit, at 3.30am it would be better to be lit. Also, there could be a few more signs pointing towards the bus stop, we only found it due to following someone. All in all, a good experience.
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  15. Rating:

    10
    Straightforward
    Competitive prices and easy walking to the terminal in Liverpool Airport
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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