Host and Stay, a property management company in Skelton-in-Cleveland, England, was founded by the Smith family. The company has four years of experience and has gained momentum in the holiday home and serviced accommodation market. The Host and Stay launch was inspired by passion and love for property and an undying desire to lead the change in the traditional industry. The Home and Stay platform provides modern ways to help holiday homeowners unlock their homes’ potential with better guest experiences via technology and fast response rates. Host and Stay are on a mission to make the United Kingdom one of the most famous, guest-centric holiday destinations worldwide by helping property owners maximise their income and returns and reduce fees. The company showcases properties in the best light possible by ensuring that it is set up and managed by a dedicated team ranging from copywriting to professional editorial photography and five-star housekeeping service. The company is known for producing double-figure percentage returns for its investors. Host and Stay provide owners with a stress-free holiday letting experience coupled with increased bookings and revenue. Moreover, it offers guests exceptional properties and superior customer service. Therefore, it’s easy to see why the company is one of the UK’s fastest-growing holiday home management companies.
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Number of reviews: 3 Rating:10 AVOID Host & Stay (no service) & Captains Retreat Whitby Staying at Captains Retreat Whitby. Arrived Friday 5 days ago for a week’s stay. Host & Stay manage the property. On arrival no Internet or TV (Smart TV). This has still not been fixed or an alternative provision made. Host & Stay did not even contact owner for 3-4 days. Kept promising it would be fixed or someone would visit but no action. All lies. Turns out Internet has been disconnected presumably for non payment. Promised reconnection Monday now Wedneday evening no change. Other problems stained smelly carpets (need proper clean), table legs broken so wobbling all the time, chair leg loose, smelly toilet downstairs. So AVOID Host & Stay (poor or no service), and Don’t stay at Captains Retreat (accommodation not fit for purpose).
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Rating:2 Grumbles in Whitby Filthy, dirty property. Damaged bed, smelly fridge. Unruly neighbours, unsafe stairs.
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0 You have already voted! Rating:2 Avoid Host and Stay No genuine communication or customer service. I doubt the owner of Castle View in Scarborough is aware of the massive problem in the kitchen. The management company don’t care, I think they hope you’ll just go away. My next stop is the credit card company and/or the small claims court
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Michael Gill
Darren
Place not cleaned properly, thick in dust, even though you are forced to pay a £60 cleaning fee.
Stanley Desnos