1.2/5
AVERAGE RATING: 2.4/10
(21 Reviews)

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    Number of reviews: 21
  1. Rating:

    2
    Slow cooker
    Please do it buy anything from this site,they take ur money and never deliver ,they don’t answer the phone,or emails,
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  2. Rating:

    2
    Do not buy from Direct GB
    I wish I had read reviews before placing my order. During the Christmas I ordered and paid for the product during Christmas, but I haven’t received anything, nor have I received a refund.
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  3. Rating:

    2
    SCAMMERS
    The company is totally disgrace, nil starr.
    I have ordered and purchased product month ago, no response, no product, no refund

    SCAMMERS

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  4. Rating:

    2
    Advice not to buy from Direct GB
    This should be nil stars rather than one star. On 7 December, I ordered a breadmaker from Direct GB. When it failed to arrive by Christmas, I went to the website to track the order which was supposed to have been sent to Yodel for delivery. Yodel could find no trace of the order. I complained to DGB’s customer services on 5 January saying they should either immediately send the item or refund my money. I received an email the same day promising to “get this chased up”. A month later and I had heard nothing. Several attempt to phone failed (line perpetually busy). Finally I set out the problem to my credit card company and they have refunded me.
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  5. Rating:

    2
    Do not buy from these
    Good not received nor promised refund
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  6. Rating:

    2
    Scammers
    Zero stars – scammers, never respond to contact emails, don’t answer the phone. Getting my money back via the bank.
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  7. Rating:

    2
    Money taken but item been sent 🙁
    Please don’t use that company for any reason they take your money and nothing sending you
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  8. Rating:

    2
    PLEASE, DO NOT USE !!!!!!!!!!!!!
    Do not make the same mistake I made. They take your money, do not send the goods and ignore all emails and phone calls. And when they do make contact with you, they give you some really poor excuses. Had to deal with my bank to get my money back. I am sure there is the same item that you want to buy for sale elsewhere. (Had to give a 1-star but honestly they are not worth anything).
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  9. Rating:

    2
    Utter thieves
    Money taken ,no goods sent, refund requests ignored, im going throu my bank now its reported as a fraudulent transaction,scam artists ,try phoning their customer services ,
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  10. Rating:

    2
    Appalling Company
    I could write a book on this company. Do NOT use, you will regret it!
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  11. Rating:

    2
    SCAM COMPANY
    Do not use this company, it is a scam. Having to try and recover money through the bank.
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  12. Rating:

    2
    DO NOT BUY - THIS IS A SCAM COMPANY
    Breadmaker ordered on 7th Dec – never arrived despite chasing and being promised. Refund requested on 8th Jan – also not yet received (now 22/1) – reported to trading standards
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  13. Rating:

    2
    CAUTION!!!!!
    Order placed 12th Dec 2023. Never turned up. No explaination. Have been chasing my
    money to be returned for over a month now. When you get any response, it’s always
    promises that don’t happen. Have checked the company out at companies house and if
    you are tempted to place an order read their background first. I wish l had never heard of them but will do everything to stop other people losing their money.
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  14. Rating:

    2
    Terrible
    Preferred a cabinet 5/12 with promised 5-7 days delivery. Chased several times and delivery promised, and eventually demanded a refund on 22/12 which they agreed to. Still waiting almost 3 weeks later despite several chasing emails. Customer service a waste of time. Avoid like the plague
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  15. Rating:

    2
    SCAM. DO NOT USE.
    Awaiting bread maker from 12th Dec, 2023. Will not answer my e’mails or phone calls!!
    Taken my money. Have checked company out and all reviews are horrendous! Do not
    be conned. Go elsewhere. Why are they still trading? Have reported them and the
    Director to trading standards and the police for fraud.
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Direct GB

Direct GB is a UK-based online store offering a wide range of home accessories, outdoor furniture, garden buildings and more. The company has been in business since 1979 and has become one of the leading distributors of garden buildings, furniture and other items for the home. The directgb.co.uk website allows customers to browse through an extensive range of products from top brands including Mercia, Elite Garden Buildings and Lifestyle Garden Furniture. Customers can find everything from garden buildings to outdoor furniture, home accessories and more. The company also offers a wide range of discounts on selected products throughout the year. The website features detailed product descriptions and images to help customers make informed decisions when choosing the right item for their needs. Customers can also contact Direct GB directly with any questions or queries regarding their purchase or delivery options. In addition, the company offers customer support by phone or email if any problems arise during the ordering process or after delivery. Overall, Direct GB is an ideal source for anyone looking to purchase high quality garden buildings, furniture and home accessories at competitive prices. With its wide range of products, discounts and customer service, Direct GB aims to be one of the UK’s leading online home and garden retailers.

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