House of Slippers is a retailer specialising in a wide range of slippers and loungewear for men, women and children. The store stocks different styles of slippers including full back slippers, moccasins, mules, sliders and slipper boots to suit different tastes and needs. House of Slippers also offers a range of clothing and accessories including loungewear, pyjamas, underwear, socks, bathrobes, hats, gloves, scarves and gift sets, making it a comprehensive source of comfortable home wear. The store carries products from well-known brands such as Barbour, Calvin Klein, UGG and Tommy Hilfiger, offering quality and variety. House of Slippers aims to offer footwear that combines comfort and style, ensuring that customers can find slippers that suit their taste and lifestyle. The store offers a user-friendly shopping experience with a wide range of options to enhance comfort and relaxation at home.
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Number of reviews: 2 Rating:2 Gave up eating for a refund after almost 4 weeks! Refunds take forever!
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0 You have already voted! Rating:2 Avoid at all costs Truly appalling customer service. Pair of boots bought on line. Worn indoors for 3 hours which caused blisters. Sizing fine but the manufacturing of the item caused a significant seam on the heel which caused blisters. Communication made with HoS and they really couldn’t care less. Item in as new condition, images sent showing this and how the seam is visible but refusing refund / credit note etc.
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Thanks for submitting your review!Andrea King
I purchased slippers in a size UK 8, but was sent a US 8, which I was then advised was my error!
Paid for the return almost 3 weeks ago, chased refund last week and was advised 14 days, today I have been advised my parcel has only just arrived and refund will be up to 7 more days!
How desperately they need to hold onto customers money!
This is not a good way to do business, now they have lost another customer and have another bad review
Date of experience: 30 July 2024
Jon Mortimer
I would avoid like the plague if buying on line as even if items are sized and fit correctly, if there’s an issue they have no desire to assist or resolve. Appalling !