Lusso Living is a renowned furniture and home decor company based in the UK, with an online store at lussoliving.co.uk. They offer a wide range of high quality furniture and home accessories for a variety of living spaces to suit different tastes and styles. The online store’s extensive range includes items for the living room such as armchairs, side chairs, benches, cupboards, chaise longues, coffee tables, console tables, display cabinets, showcases, footstools and much more. The online store offers bookcases, desks, desk chairs and desk lamps. Bedroom furniture options include beds, bedside tables, chests of drawers, dressing tables, dressing table stools, dressing table mirrors, headboards and wardrobes. In addition, the online store offers a range of kitchen and dining items such as bar stools, bar tables, dining benches, dining chairs, dining tables, dining cabinets and trolleys. The Lusso Living website also features new products, lighting, electricals, accessories, kitchens, sinks, taps and worktops. Customers can use the worktop visualiser and kitchen planner tools for a more personalised experience. The online store offers free nationwide delivery and has partnered with iconic designer Philipp Plein to present a luxurious range of furniture, lighting and accessories, as well as other notable brands such as Eichholtz, Buster + Punch and Boca do Lobo. Customers can sign up for exclusive access to promotions and the latest arrivals via email and share their Lusso Living-inspired homes on social media.
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Number of reviews: 7 Rating:2 Do not buy from this company !!! We ordered €5,000 worth of furniture and MONTHS later we haven’t received the furniture AND they won’t credit our credit card. We are now engaged with an attorney. STAY AWAY from this awful company.
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0 You have already voted! Rating:2 DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM LUSSOLIVING UNDER ANY CIRCUMSTANCES. My wife tried to buy a microwave from this company. No microwave and no refund. Upon checking other reviews on Trustpilot and the likes it seems this is a regular occurance. You get some call centre when trying to contact them and never get anything other then we will pass your concern on. Several emails stating they will be refunding the money but nothing happens!!! After reading the other reviews on FB I would suspect that they are either family/friends or false as this is the only place that has positive reviews. DO NOT BUY FROM LUSSOLIVING UNDER ANY CIRCUMSTANCES
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0 You have already voted! Rating:2 Avoid purchasing from this company! Avoid purchasing from this company!
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0 You have already voted! Rating:2 Terrible Wouldn’t refund, bank couldn’t do a charge back, so talked to citizens advice, used the addresses provided on companies house for Nancy Holdings and sent them a warning of potential legal action. At that point was finally paid. Avoid at all costs.
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0 You have already voted! Hi Thomas
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Rating:2 SCAM - If I could give zero stars I would. SCAM – If I could give zero stars I would. This company is a scam and has held my money for a purchase since December 2023. Every time I call they either say someone will call me back (doesn’t happen) or the Sales Team is open. Absolutely BS. There are too many companies out there like this who seem to take money for a purchase and then never deliver. Dont waste your time with this scam company.
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0 You have already voted! Rating:2 One star is actually one star to many! This company is highly suspicious and you are advised not to order anything from this company. Only accepts bank transfers, does not respond to Chat, does not answer phone, does not communicate and does not refund. Very likely to be fraudulent and will report as such.
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0 You have already voted! Rating:2 No service. It didn't arrive and my 5 emails have been ignored. I expected someone to resolve the delivery failure. VERY sad that is has not been.
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Thanks for submitting your review!Stefano Tarquini
Ulrica & Brad Harris
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Ordered a Bosch Extractor & Cooker Hood two months ago and have yet to receive it. Despite their SHIPPING POLICY stating delivery within 1 – 2 weeks for electrical products, it has now been 2 months!
Their customer service team keeps promising a callback but it never happens. Instead, they continue to stall with weekly emails, providing no real action.
Mr Thomas M R Davison
Stephen argles
I paid by the faster payments method to Nancy holdings too
Are you able to advise which address and contact details that you used so I can do the same
I bought a freezer online and never heard anything more ….
duncan walsh
Muriele Pearce
Caroline Beasley