MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.
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Anita Miller
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Ozlem
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Oana
The bouquet never arrived, not even three days later.
The tracking status falsely showed it as “delivered” — a complete lie.
Then they claimed a delivery attempt was made, even though someone was home all day. The recipient’s phone number was provided, yet no one ever called.
I begged them for three days to refund my money so I could buy another bouquet from a different florist that actually delivers on time.
They refused.
Instead, they insisted on trying to deliver again — even after I clearly told them that no one would be at the address anymore.
Now they want to send me a wilted bouquet that’s been traveling around the UK, instead of simply refunding my payment.
They ruined the surprise, ruined the moment, and refused to take responsibility.
This was the worst experience I’ve ever had with a flower delivery company.
They lie about deliveries, ignore customers, and refuse refunds for orders that were never fulfilled.
⚠️ Avoid MyFlowers at all costs. They don’t respect customers, and their service is completely unreliable.
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Daniela
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Essa
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Doreen
The flowers arrived at my family’s home looking vibrant and fresh ,on the same day that I had requested them . The flowers were white and red roses bouquet. Thank you for fulfilling my order at such a short notice ,
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Ronald
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Ronald
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Viktorija
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Kate
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Nahedah
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Felix
The customer service was also excellent — friendly, professional, It’s rare to find such quality and care in every detail.
Thank you for helping make our special day even more memorable. I’ll definitely be ordering from you again and recommending you to friends and family
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Scott Harding
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Rasa
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Natalja Neislotova
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