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Penelope Chilvers
2.5/5
AVERAGE RATING: 5/10
(2 Reviews)
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    Number of reviews: 2

  1. Rating:

    2
    part order received
    I placed an order and 2 of the items did not arrived I receive the order confirmation but it did not say that there would be partial delivery at this stage I am not really sure if this is the case.
    I emailed and received an automatic reply that they try to reply within 72 hour! that is quite a long time.
    there is a phone number which I called every hour an no one never picked up
    I left a message and no one called back.
    the items were bought on next day delivery and paid extra for that . I paid that as I am going away I now don’t know if another parcel will arrive or not.

    The shoes might be nice but it is a very poor customer service not sure if anyone was working at all today in the customer service department.
    Very disappointing was looking forward to my purchases and would have expected at least better commuinications from them

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  2. Rating:

    8
    The shoes are beautiful.
    I did not get the discount code to work while ordering, so I paid more than promised. Nevertheless, the shoes are really beautiful.
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Penelope Chilvers

Penelope Chilvers has been manufacturing footwear and accessories since 2002. The company’s products tends to strike the ideal mix between high quality, comfort and style. The simple and easy-to-wear garments from the company are believed to be designed to go beyond the trends of a single season. Also, the company’s shoes and accessories are believed to blend professional artistry, fashion-led style and lasting quality, making it impossible for clients to resist falling in love with them.The footwear selection from Penelope Chilvers claims to allow wearers to put their best foot forward no matter the season, from the traditional Chelsea boot to soft espadrilles, a winter warmer boot to fashionable daily sneakers.Since long-lasting, gradual fashion is the foundation of the company’s creations, their artisans affirm to work with natural materials that age and wear wonderfully.

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Penelope Chilvers

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