1.3/5
AVERAGE RATING: 2.5/10
(46 Reviews)

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    Number of reviews: 46
  1. Rating:

    2
    Terrible company
    Terrible company, initially offered £201 for my s21 and the website promised a fast turnaround, I sent it in, several days later they finally offered just £120 claiming there were several chips and deep scratches on the phone- I was absolutely shocked, the phone was always kept in a full case and was in virtually perfect condition! Straight away I knew they were trying to pull a fast one so i decline the offer- that was apparently their last, best and final offer and the phone would immediately be returned to me,,, it wasn’t,, the next day they apparently rechecked my phone and increased the offer to £140- still no where near the £201 of the initial offer so I refused again and then finally recieved my phone back about 4 days later. The whole process took about 2 weeks, what an absolute waste of time. I ended up using another firm and got £190 within 3 days. Avoid this company at all costs
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ur.

ur.co.uk is a reputable online platform specialising in the sale of approved pre-owned refurbished mobile phones at competitive prices. For over a decade, the company has been connecting customers with the devices they want, offering a wide range of products including iPhones, Samsung, Google, iPads and various accessories. They also provide a platform for customers to sell their old phones at the best trade-in price. Their technicians restore all phones to the highest standard through a rigorous 90-point phone check. The company is committed to giving used technology a longer life by promoting refurbished products rather than contributing to landfill. Customers receive free delivery on all UK orders and a 12 month warranty on their purchases for peace of mind. ur.co.uk offers a Best Price Match Guarantee and a Buyback Guarantee, promising the best possible trade-in price for returned phones. Selected devices also come with a free 100% compostable case, a premium glass screen protector and the company plants trees with every purchase. By joining the Circle, customers can enjoy exclusive offers and discounts on their favourite devices.

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Here you can read authentic reviews from others about their experience with ur.. The rating of 2.5/10 is based on 46 verified reviews with an average of 1.25 out of 5 stars.

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