Voghion is an online store that, according to their website, works with top manufacturers to offer products of the same quality at factory prices, allowing individuals to enjoy affordable luxury. The website offers a wide range of products in various categories, from trendy clothing and accessories to high-tech electronics, beauty products, home and kitchen essentials and practical car parts, Voghion.com tries to offer something for everyone. By working directly with suppliers from around the world, the company says it eliminates the need for distributors, resulting in significantly lower prices for products of the same quality as top brands. This focus on value is designed to make it an attractive option for price-conscious shoppers looking to save without compromising on quality. Voghion prides itself on its diverse network of suppliers from different countries, which sets it apart from other shopping apps. By partnering with suppliers with manufacturing capabilities in China, Japan, Korea, Southeast Asia, Latin America, Mexico and beyond, the platform offers a wide range of products to suit different tastes, preferences and lifestyles.
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Number of reviews: 5 Rating:2 DO NOT TOUCH UNLESS YOU WANT TO BE PUT OF POCKET If I could give them a zero I would. Sizing of product all wrong. I was told to cut up and dispose of and I would get a refund. Well NO refund or item. Customer service is a joke. I don’t know if it is just a robot but no one answers the questions or reads what you say. You go round and round and round in circles same answers all the time. Stay well clear of this company.
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Rating:2 Worst customer service ever Worst customer service ever. When you chat with them they don’t even look what you ask they will say what they need to say. I bought some items and the item was missing by the courier company. Voghion ask me contact courier company where as I never chose the courier company. It’s been going for last 10 days without any solution. I kindly ask send me the item again or refund my money. Their customer service is worst then any company.
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Rating:2 Shambolic I brought a bag off this company. It stated it was genuine leather, but when I received the bag it was PU leather. I contacted customer support which in itself so slow. They offered me a refund of £7.98, the bag cost £47.97. But it’s a nice bag so I exceped the refund, only to be told I had to distroy the bag and send a picture of it destroyed, then I would get my £7.98 refund. I could not believe it so crazy. I would think carefully before buying anything from Voghion.
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Rating:2 DO NOT USE I placed a small order after reading mixed reviews, just to test it out. They have been shocking to deal with. They added £5 to my £30 order without telling me, I tried to contact them and all they do is ask for pictures then tell you nonsense and don’t reply to your query. I’ve been trying to sort this out for 8 days now. They will respond to this review by saying contact us, which I have already done. The website is in pounds £, but they claim they are charging in Euros and this explains the extra charge!? It’s been 8 days since I ordered, no sign of goods yet.
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This exact same thing happened to me and whenever I said I wanted my money back they ignored me for half an hour straight then acted like a different person and that they didn’t know what was going on
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Rating:8 Great! I don’t know if customer service is a bot or a person, but I was assisted. Meanwhile, my order has also arrived and everything is to my satisfaction.
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