AirHelp is an organisation that specialises in defending the rights of air passengers. The company describes itself as the world’s largest flight compensation company, emphasising its global presence and ability to assist in various flight-related predicaments. AirHelp ensures that passengers who have suffered flight delays, cancellations, missed connections and other travel inconveniences are compensated in accordance with international regulations. AirHelp’s business model revolves around simplifying the claims process for passengers. Instead of individuals having to navigate the intricacies of compensation claims involving extensive paperwork, negotiations with airlines and potential legal challenges, AirHelp manages the process on their behalf. By submitting their documents online, passengers can save time and avoid the complexities often associated with compensation claims. According to their website, they only take a fee from the compensation if the claim is successful. AirHelp prides itself on having helped 1.5 million passengers get the compensation they deserve. With a team of 350 employees and a network of legal experts in over 35 jurisdictions, they offer assistance in 18 languages.
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DO NOT buy any insurance from AirHelp. Useless.
To be honest, do NOT buy any insurance from AirHelp!!! Personal experience, I got a flight from tockholm-Arlanda to London Gatwick airport on 11th of Dec 2023, the flight N. is D84457. I brought the Insurance from AirHelp when I buy ticket due to a business trip. But the flight was delayed more than 100mins which causes lots trouble for me. I missed the train and have to taxi back to meeting locaiton and it delayed as well. So I claimed my cause from Airhelp and they just rejected with a stupid reason which is Arlanda airport doesn’t cover this. Come on, if insurance companies does not take any risk, all case must be claimed by airport, then why human need the insurance? The purpose of an insurance company is to use normal people insurance fee to cover the people who got accidents.
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