YouFibre is a network service provider that’s committed to keeping everyone connected. It was founded in 2019, and their mission is to offer ultrafast internet to their customers. The company is guided by the principles of faultless customer service and fair contracts at affordable pricing. YouFibre brings the best experience to your home or office by offering the best internet experience. One of their services is the YouPhone. It’s a simple solution that makes your life better as you use your home phone. You get to use the internet for your phone for a better connection. An advantage of this service is that you keep your existing phone number and only have 1 phone bill.YouFibre experts help setup additional eeros, for more Wi-Fi coverage and fast network throughout your home or office. To make things easier, they have a handy app that lets you see each device’s performance. Best of all, YouFibre guarantees at least 10 Mbps Wi-Fi or your money back!
All reviews
Number of reviews: 3 -
Rating:
2
Atrocious customer service
An agent came to my home and persuaded me to change to You Fibre. On the 27th February between 8 – 1pm they were meant to install it, at 10.20 I recieved a phone call telling me that the engineers had not realised that I lived in a flat (only 3 storeys) and would need to rearrange. The new date was fixed for yesterday 5.3.2024 at the same time, no one came, I spoke to several people and was cut off three times. Irecieved an email telling me that they will be coming to install tomorrow 7.3.2024 without any consultation with me. This morning 6.3.2024 there was an email asking for information which I supplied then nothing. Again after several phone calls and chats I was told the engineers manager would ring me this afternoon, at the time of writing nothing. If they turn up tomorrow I will not be allowing them in, I have never been given the run around by anyone like this before. You fibre may have customers but they have no customer service. I have given them 1 star simply because it will not allow 0
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Rating:
10
High speed connection.
Truly recommended, the up and download speed is mega and I can stream and download everything at the same time without anything going wrong. I am incredibly satisfied and definitely recommend Youfibre.
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Rating:
10
Superspeed!
Thanks for the quick service! Since switching to YouFibre, I have had a perfect connection, both up and down. I am very satisfied with this!
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Thanks for submitting your review!Maria Morris
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John
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Mark
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