Just Eat is a platform which allows you to order all kinds of take out food online. They also take care of the delivery for businesses who don’t have their own delivery service. The platform is one of the biggest in the world in this industry and originates in the Netherlands.
Would you like to know how other people experienced Just Eat, what they liked and how they found the service? If you are about to make a reservation or order from Just Eat, read reviews left by others below. The reviews are written by real customers and are verified for falsehood and inaccuracies to ensure a complete and reliable representation of Just Eat.
Have you recently eaten or ordered from Just Eat? If so, help others to make an informed choice. More reviews will help paint a more complete picture. Both positive, and negative reviews and feedback are important here.
All reviews
Number of reviews: 3 -
Rating:
2
Order never arrived, stolen by driver.
Our order never arrived. Delivery driver never entered my property, did not knock or ring my video doorbell, and did not contact us on the phone number we provided. The driver managed to mark the order as delivered regardless of not receiving the 4 digit security code.
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Rating:
2
Just eat think they are above the law
Placed an order through just eat for 9 items from Asda, only 6 were delivered. just eat gave me a credit to my account instead of refunding to my original payment method without my permission. Under UK consumer law this is not allowed, they are legally obligated to refund to my original payment method. I have requested this many times now, including raising it on Facebook, but they are still telling me it’s their policy. I won’t be using them again, and would urge others to consider if they want to use a company that thinks it’s above the law.
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Rating:
10
Depending on the restaurant
The score is of course determined by the quality of the delivery and food of the restaurant you order from, but Just Eat’s app is ok!
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Thanks for submitting your review!Nathan Easter
Just Eat has no contact phone number, forcing you to go through their in app feedback form. We got a clearly automated/scripted reply stating that the driver had delivered, and yet could not provide me with proof of this. They have therefore refused us a refund.
Please avoid this company, their security measures are corrupt!
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Rebecca Lloyd
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Keith
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