Nespresso is a coffee brand of Nestlé and was founded in 1986. The coffee is ground in aluminium capsules, which makes it long-lasting. Special coffee machines have been developed to prepare the coffee. Until 2012 Nespresso had a patent on the manufacturing of capsules for these machines, since 2012 a part of this patent expired and other manufacturers could also develop capsules. Through the website of Nespresso.com customers can easily place orders for Nespresso machines and Nespresso Coffee Capsules. In the range, customers can buy coffee in the categories: Original Coffee, Vertuo Coffee, Machines, Accessories and Subscriptions. In addition, customers can find a physical shop through the Nespresso website and contact the Nespresso customer service via phone, live chat, email and various social media channels. Interested customers of Nespresso can follow this coffee capsule seller on social media channels, and a newsletter is also available through the website. Regular customers of the coffee brand will be able to return old capsules for recycling.

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