4.1/5
AVERAGE RATING: 8.1/10
(861 Reviews)

All reviews

    Number of reviews: 861
  1. Rating:

    2
    More Dispare than Aspire
    Absolutely terrible experience. Never seen such a limited choice of food it was a total waste of money and holiday extras seems to be doing nothing with regards to dealing with my complaints. Do not EVER book Aspire Lounge. Save your money.
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  2. Rating:

    2
    Confidence Destroyed - Car Damaged - Expensive Repair
    Having used Holiday Extras 20 times in the last 4 years. I am about to cancel my next 2 bookings due to what has just happened. I arrived on 24/7 with my daughter in law & 2 grandchildren & the drop off at Meet & Greet T2 Manchester Airport was fine.
    On our return, we collected the car & drove home. On trying to move the driver’s seat back, it didn’t work props. I contacted Holiday Extras who stated as I hadn’t reported the issue – which was non-visible- they could do nothing. I booked it into the Mercedes garage for the next day, as I feared the seat mechanism would break down imminently (bring only 5ft tall. I could be left stranded if I couldn’t alter the seat). The garage said it had been moved ‘over an obstruction on the rail under the seat’ (nothing was on the rail now though! Cost of repair including part, labour & VAT £2719.
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  3. Rating:

    10
    Late Pick up
    We were delayed for three hours by Ryanair, but the free 4 hour extension was brilliant and saved any extra stress
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  4. Rating:

    10
    Excellent service
    Great car park and drivers and staff are amazing, even gave us jump leads to start our car on return
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  5. Rating:

    10
    Hotel with car parking at Heathrow
    Very efficient, great hotel and easy parking. Thank you
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  6. Rating:

    2
    Left high and dry
    Car rental had an existing a chip identified in the windscreen so it was doubtful it was fit for purpose? Another existing chip on the edge was not identified and was the cause of a severe crack developing mid-hire.
    No support was available on the emergency numbers provided leaving us with no option but to leave the car unused for two days then running the risk of driving the car back up to Limoges for return. It seems the Rental Company & this company are not interested, I paid for 7days hire only to have half of that time unable to use the vehicle. Never again.
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  7. Rating:

    10
    Speedy Excellent
    From booking to returning, excellent service.
    Always polite.
    Always courteous.
    Very helpful.
    Why go anywhere else?
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  8. Rating:

    10
    Great trip with easy parking & pick up
    We always use HE app – Hamilton by Hilton with Maple meet & Greet service.
    Worth the money- hotel links very easily to North terminal and quick shuttle to South.
    Car was at car park within 5 minutes when we flew home.
    Excellent service guys all round.
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  9. Rating:

    10
    Easy car parking through app
    We regularly use Holiday Extras for car parking at our local airport. Fees are very good. Immediate confirmation in app and generally a very slick service. I’d recommend that any traveller use them.
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  10. Rating:

    10
    Good communication
    Booking through the App was easy and seamless. Through the APP you also have the immediacy of your car park booking along with instructions. It is good to pat a little bit more for piece of mind of parking fees due to Kate arrivals. It happened to me once flying back home from Holland where I was delayed a full day. I was able to cover the additional incurred parking fee.
    Good communication from confirmation of booking through to the day of your booking.
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  11. Rating:

    10
    Repeat visit
    Stayed in Clayton 3 times now before an early morning flight. Room is well set up and very clean
    Booked free shuttle for early next day for airport. Driver was very pleasant… he had space on the slightly earlier shuttle, so we took up his offer. Very good experience…..already booked hotel for our next early flight . Thankyou
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  12. Rating:

    10
    Can’t fault it in any way
    Honestly couldn’t find a negative thing to say. Even the (two different) drivers I had were super friendly and helpful. Absolutely brilliant place
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  13. Rating:

    10
    Great service
    Very straight forward from booking to leaving and returning, very helpful at airport reception, I had breakdown problems which was not a problem .
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  14. Rating:

    10
    Excellent straightforward parking and airport transfers
    Recent family trip to Edinburgh from Stansted for a long weekend to see the Harry Potter film in the Castle grounds, with a live Orchestra.
    Booked midstay parking and transfers via Holiday Extras. All updates via the App were clear and helpful. Our drivers contacted us via WhatsApp to ensure smooth pick ups both ways. Absolutely stress free and made a great weekend for the 5 of us (3 adults and 2 children) even better. Well done and thanks Holiday Extras.
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  15. Rating:

    6
    Good service from Nancy
    Not the best lounge we have been in, due to not having much choice of foods or drinks.
    Nancy gave us good service.
    I doubt we will book this lounge again for the next time we are at Heathrow, but it is always nice to be able to relax away from the crowds in the airport.
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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