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Holiday Extras
4.1/5
AVERAGE RATING: 8.1/10
(605 Reviews)
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    Number of reviews: 605

  1. Rating:

    10
    Smooth journey
    Very smooth experience. Not too much wait for the bus, seats available, flexible with times and rebookings
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  2. Rating:

    4
    Poor customer service
    On arrival it was a long queue to get in to the car park & as the display said that the car park is full, cars with no booking couldn’t leave and cars with booking couldn’t bypass them due to only one barrier worked. This resulted in nearly missing our flight. Called the customer service line several times but no one bothered to come to the gate to assist instead I have been shouted at, lectured by the person on the phone & hung up on twice. Awful customer service, wouldn’t recommend & will not book again.
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  3. Rating:

    8
    Liverpool meet & greet
    Easy instructions both to get to the parking, where to park & to use the self service drop off & pick up
    Minuses –
    Not manned
    The walk to & from the terminal at Liverpool is longer than some airports & is not under cover either.
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  4. Rating:

    10
    Park smart
    I have been using smart park for some years now, I would not park any other way. Easy, reliable and never any problems park and go away on holiday. No leaving keys, worries about safety park and relax
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  5. Rating:

    10
    Secure airparks
    Would highly recommend the car park, easy to use and hassle free, pickup to and from airport
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  6. Rating:

    10
    Great service
    From start to finish this has got to be the easiest way to leave your vehicle for your holiday. The staff are friendly and helpful and it’s only 2 minutes to the terminal. Used many times and will be doing so in future
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  7. Rating:

    2
    Waste of money
    I paid extra for what they describe as a full refund if your flight was to be cancelled, the flight was cancelled and I was told I am not entitled to a refund as they are only a middle man and have already paid for my parking followed by a copy and paste of the T’s & C’s. Over priced and mis leading!
    I will book direct with the airport in the future
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  8. Rating:

    10
    Excellent
    Excellent got parked right near to the terminal.
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  9. Rating:

    10
    Great
    Great service as usual
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  10. Rating:

    8
    Great Lounge, great staff, great food
    Not the lounges fault but we booked a 3 hour experience but we’re flying with Easy Jet who do not open their check in desk until 2 hours before the flight By the time we cleared check in and security and had to leave time to walk to the gate , we only had 40 minutes in the lounge. I suggest you check with the airline when they open check in.
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  11. Rating:

    10
    Perfect
    Worked like clockwork as always!
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  12. Rating:

    10
    Brilliant location
    This hotel is ideal location for gatwick. Easy to find and we always walk to the airport only ten minutes walk which is quite refreshing. Not over impressed with the menu in the bar but we didn’t need to eat . Found the rooms a little dated and our tv did not work and they didn’t come to fix it . Leaving the car in the car park is ideal and just keep our keys . Would highly recommend
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  13. Rating:

    8
    Gatwick Parking
    A bit difficult to find the location of drop off however that is my fault as I didn’t read the instructions very well. Then I had to get back across to the north terminal to stay at the hotel, but all in all it wasn’t really that bad.
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  14. Rating:

    10
    Excellent
    Excellent service, will use again when travelling
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  15. Rating:

    10
    Perfect service
    The service was perfect arrived and they booked me in within 2 seconds (literally). Shuttle bus was waiting and took 3 minutes to get us to the departures. Same on return
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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