The website flight-delayed.co.uk assists those who experience air travel delays or other travel mishaps. Flight-delayed.co.uk will help you find the best solution for your travel problem with minimal hassle. The site provides information on how to best respond when your flights are delayed and offers tips on what to do during a delay. The team at Flight Delayed is always available 24/7 to help you find the right solution for your travel needs. They offer personal assistance through their phone line, live chat, and email contact options so that they can best fit their services to your needs as well as your budget. They even have an emergency team available to provide immediate assistance if needed so that you can feel at ease during these times of need. The site provides helpful resources such as blog articles about experiences people have had with flight delays and in-depth information about what happens when a flight is delayed or cancelled. There’s also an extensive list of FAQs that cover everything from pet policies to meal vouchers and more.
All reviews
Number of reviews: 8 -
Rating:
2
Avoid this scammy company!
This company is just one big shady business. They did nothing special for my case, they just forwarded my details and documents to the airline and waited for months for them to respond.
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Rating:
2
Terrible service
I opened a claim with this company and also with Airhelp.com, at the same time, as the advertisement said “no win no fee”. The terms and conditions contain a section stating that even if you get paid as a result of another company’s work, they still have the right to charge you. So it was my fault for not reading that properly.
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Rating:
2
SCAM! STAY AWAY FROM THIS COMPANY
Despite the company putting IN WRITING they had received compensation from the airline and stating they sent me an email with a ‘secure link’ to provide my bank details, I NEVER HEARD BACK FROM THEM!
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Rating:
2
Someone arrest them
Actually zero stars . 😰😰😰😰I’m crying .My money is gone . £200 that I needed is gone. Curse on them . Whoever piece of s@@@t made that scum service should be arrested and pay each and everyoneeee of those who stole.
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Rating:
2
SCAMMERS
I claimed in 2018, used to contact me every week in the starting. Even sent me invoice of £500 if I decide not to continue my claim. Now been 5 years and no email or letter or phone call. Contacted their solicitor MONTPELIER SOLICITORS and they refused to give any info. Stay away from these SCAMMERS.
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Rating:
2
Disappointed customer
My flight was significantly delayed last June and I was recommended by a friend to get in touch with flightdelayed.co.uk. At first, I was impressed with their handling of the case – they sent me weekly updates and I felt they were providing an excellent service. However, it’s been 3 months since I last heard anything from them and I’m extremely disappointed. When I log on to their website, their group chat just regurgitates the same information, and there seems to be no number to call to follow up on my claim. I had such high hopes that they would find the best solution for my travel problem.
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Rating:
2
Terrible service
I submit the claim # 1440172525 in 2018 with your company. And its been 5 years still nothing happens. First of all why its taking that long. This is ridiculously very long time for claim to deal with.
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Rating:
4
DO NOT TRUST!
A majority of the reviews left on here are fake. This Dutch cowboy outfit is nothing short, but a scam. When I had an issue with a flight delay, I took my claim to Flight Delayed and heard nothing for about 2 months and when I tried again, they told me that they were not able to go ahead with my claim, due to it being ‘Unusual Circumstances’ (a stupid term that means unforeseeable circumstances ie. bad weather, terrorism attack, etc). Now you would think a claims company is there to serve a purpose in order to remain in business. I ended up pushing this claim on my own part and as a result, I received £450 in compensation and what did Flight Delayed receive in terms of commission…? £0. Make a claim on your part and put a STOP from these cowboy claim companies.
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Thanks for submitting your review!Vít Geisselreiter
I was tired of waiting so I messaged them to cancel my claim. They said that it has been over 14days since I started the claim and if I want to quit I have to pay a fee! (They did nothing to this point and wanted a fee? for what?)
So I contacted the airline myself and they responded in few days! I got my 600€ from the airline by my doing.
In few days I got an email from FlightDelayed.co.uk that my claim was successfull and they wanted me to pay 35% from the 600€ I got (With another fees it was 210€)
I know that they did nothing, because after I got the money from the airline by submitting a claim directly through them. I did the same thing with my friends that were on the same plane, they got refunded as well in few days without any problems!
In the end I had to pay the 210€ because they started to threaten me with layers and even more fees if I don’t pay.
“we will forward your dossier to our legal department and additional costs will incur of at least € 40,00.”
I tried asking them of what they did that was worth 210€. Got no clear reply, just that they “continued working on my case”
PLEASE AVOID THIS SCHADY COMPANY!
Try to talk to your airline directly and fill their claim form. They have to compensate you if you’re eligible, it’s an EU law.
If there’s other people that went through a same thing please help me spread this message and write your story.
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Leonardo
Result: Airhelp got the compensation and I got paid in less than 2 months. Flight-delayed.co.uk didn’t send any notification for over a year, and 13 months after I got paid they notified me about the compensation I got, stating that could be due to their work (obviously not) and charged me over 500 EUR. As I had a contract signed I had to pay and didn´t want to get into trouble.
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Serenella Rota
I also proactively sent an e-mail sharing my bank IBAN so that they would not be exempt from transferring the money I am entitled to, but have got no replies.
Please, check also on Facebook where other people report the company as a scam.
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Konstantina Vassiou
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Yadwinder
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Clare Miles
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Ehtesham salahuddin
On top you replied few times and now you dont even bother to reply and i asked about the progress of my claim but no response. I even went to your complaint page and i was told someone get back to me but no one bother to get back.
I am not sure what i can do because its been over 5 years now and i can not be sending messages and then wait for months to get a response.
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Karl Cleveley
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