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NCF Living
1.4/5
AVERAGE RATING: 2.8/10
(31 Reviews)
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    Number of reviews: 31

  1. Rating:

    2
    Abysmal after sale
    I ordered a bed in July and was informed delivery will be in 6 weeks. I reached out about 6 weeks later and was told the bed will be delivered in October. I received yet another mail now saying it will be delivered in November and there will be a 50 percent cancellation charge. Its unfortunate that one is held to ransome by this ridiculous 50 percent charge and you’re expected to wait endlessly for your item to be delivered. I have had to sleep on the floor for months with my knee pain and lower back pain and I think this is so unfair! How do they keep in doing this! So if they choose to deliver next year, I’m still expected to wait? Never again ncf, never again
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    1. Bought new sofa. Sales staff very helpful and delivered on time. This is where it all went wrong. Sofa has unmatched legs ( but delivery guys managed to fit at back so we couldn’t see). Then after 2 hrs after it had gone dark under artificial light we noticed a mark on the chaise cushion. ( no one had even sat on it at this point) took photo immediately and contacted customer services the next morning. Initially very helpful, ( Michelle) told us they would contact the supplier and come back to us. Over 10 days later get a reply that as we hadn’t put on delivery note that it was faulty they they would do nothing further. ( we didn’t put on delivery note as we only noticed under artificial light a bit later as we had already told them). Asked if i could raise further up and was given an address to write to ( obviously designed to obstruct and put people off chasing further) I will not be fobbed of like this. I’ll update this review on receipt of a response to my letter.
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NCF Living

NCF Living is a furniture retailer offering a wide range of products to meet a variety of home furnishing needs. Originally a high street retailer of carpets and furniture, NCF Living has used its industry experience to provide customers with first class service and products, and now operates many stores across the UK. The company offers a wide range of living room, dining room and bedroom furniture, including unique ranges of sofas such as The Battersea, The Montana, Italia, The Rio and The Cannes. These and other collections are in stock and available for immediate delivery. NCF Living also offers a selection of stylish bed frames and other bedroom furniture. The platform offers a variety of interior design tips and advice to inspire customers with fresh home decorating ideas.

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Here you can read authentic reviews from others about their experience with NCF Living. The rating of 2.8/10 is based on 31 verified reviews with an average of 1.4 out of 5 stars.

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NCF Living

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