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Holiday Extras
4/5
AVERAGE RATING: 8/10
(745 Reviews)
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    Number of reviews: 745

  1. Rating:

    10
    excellent service
    Staff very polite and helpfull on arrival and collection of car, will use again and recommend to family and friends
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  2. Rating:

    10
    Excellent service
    Very punctual. Would use again
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  3. Rating:

    10
    Great Transfers
    Really good communication via WhatsApp app, both on being collected and dropped off.
    Both drivers didn’t speak much on either journey, but both polite and helpful.
    Would definitely recommend 👌
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  4. Rating:

    10
    Happy Holidays
    Fabulous definitely use again..No problem checking in,both outward and coming back 😀 Great meet and greet, no worries about managing the bus transfer..
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  5. Rating:

    10
    Happy Holidays 😊
    Very good ,in fact excellent 👏 No problem definitely book through you again..Definitely do meet / greet so much easier then trying to use the transfer bus..
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  6. Rating:

    2
    Very rude and not customer focused
    Very rude and not customer focused. Too long of a wait and the driver sat on the car seat with his dirty clothes.
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  7. Rating:

    2
    Long wait time to pick up car
    Waited for over 30 mins to pick up car, despite ringing number when advised when picked up luggage. Huge queue of others also waiting.
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  8. Rating:

    10
    Great hotel and parking at Manchester
    Brilliant service. Easy to drop off car with great shuttle bus transfer to hotel. Hotel was almost next door to departure lounge with a short walk to our flight. Small but comfortable hotel room. When we returned the shuttle bus picked us up as we walked out the terminal. So easy and great value!
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  9. Rating:

    2
    Expensive
    I’ve used the onsite parking for years Nd the price used to be reasonable but since Covid the prices have risen horrendously and it’s just pure greed. I was quoted £159 for a fortnight in May which was with a discount, a couple of years ago this would have been around £40. On this trip we were parked miles away as usual but a couple of the closer car parks were completely empty which would have been easier for people.
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  10. Rating:

    10
    Always Essy
    Always use holiday extras for Meet and greet parking wherever I fly from as it is minimum fuss and maximum customer service. Thank you for another smooth trip
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  11. Rating:

    10
    Silver Zone Car Park Bristol
    We have booked with holiday extras many times and find the car park prices very competitive. Silver Zone car park at Bristol is easy to find and we have always found it easy to park at. Very convenient for the airport terminal with regular bus transfers. Keys are left with the car park for duration of your holiday. Your car will be moved during your holiday and you will be told where it is when you collect the keys on your return. It can be a long walk sometimes as the car park is a big.
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  12. Rating:

    10
    Maple meet and greet
    Excellent service , dead easy process and minutes walk from terminal .
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  13. Rating:

    4
    Disappointing disability access
    We have used this service a few times now. I was willing this time to give the benefit of the doubt.
    Last time we used it, I specifically asked both for an accessible room, and for the car to be parked nearby on return, and with space to get my husband’s wheelchair into the boot.
    No accessible room, but it was a large room with a walk in shower, so it worked out ok. The car was by the exit, as far from the office as it could be, with the boot to the wall. Not very helpful at all, we had to pull into the roadway out to get the w/chair into the boot.
    This time no accessible room AGAIN, and I had to move furniture to allow space to get onto the room with his wheelchair, but a walk in shower – we managed.
    The car was parked nearer (I specifically requested disability space on leaving keys), but again boot next to the wall, and parked at the bottom of the exit ramp from the floor above, so I had to pull out of the space and park in the main entrance lane to avoid accidents from cars coming down the ramp, to get the w/chair into the boot.
    You are paying a lot of extra money for this service, and having a disability already means you are more limited in your options when travelling as a wheelchair user……this just made it more stressful, and puts you at more risk of causing or having an accident, as you are rushing to avoid affecting other road users.
    Not impressed
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  14. Rating:

    2
    Long walk to car park
    The room at the IBIS hotel was as expected. It was small but very clean. We were happy with the room and reception. What we were not happy about was the parking. Previously we have been able to book meet and greet at Terminal 2 and we thought that we would receive a similar service as this was not available. We registered at the hotel and were then told to park in car park 2. This is not the carpark at terminal 2 but was a ten minute walk away by the Tribe hotel near the station. It was hard to find and the walk back to the hotel was further than we wanted. On our return we had to pick up the car keys from the hotel and walk over to this car park 10 mins walk away with our cases. We then had to search for our car.

    We will not use this service again. We like the hotel but not the parking system which is apparently what it now the norm.

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  15. Rating:

    2
    Disappointing
    It was unnerving to drop off our new car at level 1 of the Orange Short Stay car park and then deal with somebody from a car boot. Nevertheless, our car was taken promptly and the driver seemed professional. It is a bit of a mystery where the car was parked for the duration. It wasn’t clean when we left it, but it was returned dirtier (perhaps encouraging the valet service), and with boot scuff marks on the drivers door threshold. most frustrating was that we had diligently followed instructions to alert ACE to our return when we collected baggage but the car was not ready for us when we got back to Orange Leve 1. We had to wait 10 minutes until it appeared. In hindsight it would have been better to simply pay for parking in Orange. That way we would know where our car was stored, it would be ready for our return, and probably cheaper too.
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Holiday Extras

Holiday Extras is a travel company that provides travellers with a range of travel extras such as airport parking, airport hotels, airport lounges, car hire and travel insurance. The company’s website, holidayextras.com, is designed to make booking these extras as easy and convenient as possible. Holiday Extras offers airport parking at over 32 UK airports and works with trusted partners to ensure customers get the best deals and quality service. Customers can choose from a range of parking options including Park and Ride, Meet and Greet and Onsite parking. Holiday Extras also offers airport hotels, allowing customers to stay close to the airport the night before or after their flight. The company operates airport lounges, which provide a comfortable and relaxing environment for travellers. The lounges include amenities such as free Wi-Fi, drinks and snacks. The company also offers car rental services from trusted partners, which customers can book through its website. To ensure customers are fully protected during their travels, Holiday Extras offers travel insurance that covers medical expenses, lost luggage and trip cancellation. Customers can choose from a range of insurance policies to suit their specific needs.

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