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K9 Cover
2/5
AVERAGE RATING: 4/10
(4 Reviews)
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    Number of reviews: 4

  1. Rating:

    2
    Do not use
    My sister has our joint beagle on this insurance and they are awful ! Will be cancelling immediately
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  2. Rating:

    2
    Awful company
    Worst company i have ever used. Avoid at all costs!!!!!!
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  3. Rating:

    2
    Avoid this company at all costs!
    The worst service I have ever received. Submitted a claim 3 weeks ago and still not heard a thing back. Sent several emails but no response received. They do not man their phone, it is just an answer service where you leave a message but they do not respond to these messages either.
    The only response I have had was from the owner to say he was on holiday and that I needed to submit claim again. I will be cancelling my policy.
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    1. Did you manage to make the claim through k9cover?
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  4. Rating:

    10
    Excellent service
    Fantastic cover including pre existing conditions. Excellent communication and fast payment of claims.
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K9 Cover

K9 COVER is a dog insurance company that specialises in providing pet insurance with a focus on pre-existing medical conditions. The founders of K9 COVER identified a gap in the pet insurance market, particularly in the provision of adequate cover for dogs with pre-existing conditions, and set out to create a solution. This focus was prompted by what the Financial Ombudsman Service identified as a major source of complaints in the pet insurance sector. The policyholder is free to determine the annual limit for veterinary expenses. The policy also allows for adjustments to the excess in exchange for possible discounts. When claims are made for older dogs, there’s a co-payment scheme based on the age of the dog, ensuring clarity in the payment structure. The company’s digital platform facilitates online screening for dogs, making it easier for potential customers to understand the cost implications of insuring dogs with pre-existing conditions. To help with decision-making, the website offers different levels of cover, from the comprehensive Silver cover to the more advanced Gold cover, each with different benefits tailored to the dog owner’s needs.

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K9 Cover

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