Search
MyFlowers
3.1/5
AVERAGE RATING: 6.2/10
(620 Reviews)
Write a review

All reviews

    Number of reviews: 620

  1. Rating:

    2
    Poor condition
    Flowers ordered Friday morning for afternoon delivery,paid 11 pounds for delivery and never turned up,delivered Monday and flowers in poor condition head fallen off one,worst flower company ever used wouldn’t recommend to anyone,customer service told me they don’t do afternoon deliveries in my area but my receipt says by 3 pm 2 nd August
    2

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  2. Rating:

    4
    Bad experience
    Terrible experience!
    You will not get what you paid for or what is stated in the order’s description. I ordered a specific bouquet as it had a special meaning for the recipient. The company delivered a bouquet and changed the flower type. I never received a notification about it or a photo prior to delivery as described on the website.
    Upon contacting them I got a message something along the lines that it is a flower shortage now and they can substitute as they seem fit.
    You will not receive the flowers you see on the website!
    Horrible, NEVER buy from these vendors!
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  3. Rating:

    2
    Absolute scam. Avoid!
    I paid extra for next day delivery and received a text confirming my order would be delivered on time. They arrived a day late and in a very shabby state. Not worth the money. The company wouldn’t accept any responsibility for the late delivery and blamed Parcelforce. Parcelforce told me they only received the order on the day they delivered. Avoid!
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  4. Rating:

    10
    Worked well, but not the desired color
    Worked well. Delivered emotions on time. Responsive support. Roses color was different but service describes that it can get substituted. Let’s see how things will go with further orders. For now plan to use the service. It’s quick and easy to order globally and reach for questions.
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  5. Rating:

    2
    DISGRACEFUL EMBARRASSING COMPANY
    I’d give zero star if I could!!!
    Partner paid £11 same day delivery!! They came 2 days late, and it’s not even a bouquet it’s a 99p tiny bunch of carnations all of about 8 flowers , I can buy 4 times the amount in tesco for £3!!!!! No refund offered so will be going trading standards and social media!! Disgraceful! I’d be embarrassed sending these!!!! DO NOT USE !!! U can buy better at the petrol station!!!!
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  6. Rating:

    10
    Order
    Very good service and flowers,. Recommend.
    1

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  7. Rating:

    10
    Beautiful Flowers
    I am very happy with the flowers I was able to give my girlfriend. Amazing service considering I ordered them with ease from 5,000 miles away and she got them in her hometown in pristine condition. She was very pleased, and I was so happy about them I ordered a second bouquet which she gets tomorrow!
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  8. Rating:

    2
    Appalling
    I ordered flowers for my Mum for same day delivery on 26/7. I was charged £11 extra for this service. It turns out MF do not offer same day delivery outside of London. Neither do they offer fresh flowers…the flowers were not delivered until the following day and were 1/2 dead! I complained and after 20 emails back and forth MF agreed to refund 30% to me and deliver a much bigger bouquet & free chocolates the following day (providing I retracted my scathing trustpilot review, which I did) 5 days later & my Mum still doesn’t have her flowers. Yesterday I was sent a photo as proof of delivery, but it was not the right address; my Mum had received an email from MF confirming her delivery was due, but it was the wrong name, wrong address and wrong order number. There has clearly been a mistake but MF are no longer replying to any correspondence from me. I have still paid £25 for flowers that were not received. No one is answering the phone or replying to me since asking for a refund. Avoid this company at all cost!
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  9. Rating:

    2
    Bad service
    False information, paid for same day delivery for it not to be delivered on the day snd got pushed to the next day 9-12 and that also got delayed. The only reason for placing the order in the first place was for the same day delivery if not I could have ordered from a more reliable place for the next day
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  10. Rating:

    10
    Prompt delivery and excellent service
    Excellent service and good quality for money.
    0

    1

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  11. Rating:

    2
    Shocking communication and refund refusal
    I ordered a bouquet of flowers to be delivered to my partners work and paid the extra £11 for them to be delivered between 3pm-6pm. I messages the WhatsApp line at 3pm and asked if they could keep me updated on the delivery and if it was going to be late/ when it was out for delivery. This was met with no response, so I waited until after 6pm to discover from my partner that they hadn’t arrived (ruining the surprise). Again I messages the WhatsApp line and only then I was informed that there had been a ‘technical difficulty’ and they had to push the time back to 9pm! I emailed the support email and asked for a refund on the £11 as the device I paid for had not been met and they replied to tell me it was the Courier’s fault and not there’s, instead I was offered a 15% off my next order. This is invalid as I won’t be ordering from them again as their communication and service has been awful when I have tried to contact them multiple times a day. The whole point of me paying for the selected delivery slot is so they would arrive before my partner finished work, but of course she has now missed the delivery all together. Would definitely avoid, because if I didn’t message them asking where the delivery was, I wouldn’t have found out the delivery time had been pushed back.
    2

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  12. Rating:

    2
    Terrible Company
    Terrible company! I paid £6 for same day delivery but they didn’t arrive, no phone call or email to explain why. When I contacted them they said same day delivery is only for the London area. There is nothing on their website to say this, and why would they charge me for same day delivery if that is apparently not available where I live. Never again!
    2

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  13. Rating:

    6
    Not delivered timely but bouquet was beautiful
    The site said same day delivery ( three hours or more but same day delivery). I had chosen the extra 6 pound delivery but when I went to Paypal account to pay I was charged 11 pounds which was for a 3 hour delivery , I got a text message saying it will be delivered on time but email message said next day delivery, I immediately contacted on WA and they took over 3 hours to tell me that it will reach only next day , the bouquet reached after 24 hours of the order but no complaints on the quality of the bouquet. I have been promised a refund of 11 pounds charged for same day delivery and am hoping they keep to their word. I am giving 3 stars only because the bouquet was beautiful otherwise for service I would give only one star or none. It is better to be honest and prompt so that the customer knows what to expect and can decide based on true statements.
    3

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  14. Rating:

    10
    Happy with the service
    I did a simple order and it got delivered in the time slot that was promised I seen the other negative reviews but my review is positive as I didn’t had a bad experience with the company they did answer on the WhatsApp when I asked for the time slot (eta) and overall my partner was happy with what she received so mission accomplished thank you !
    0

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

  15. Rating:

    2
    Missing flowers, don’t trust the good reviews, learn from my negative experience
    I have ordered a bouquet of flowers for my graduation on the morning of 7/17 and expected delivery to the hotel I am staying at on 7/18 at night from 6:00-9:00 I even paid extra for their so called “hand to hand” delivery. At around 8:18pm on 7/18 I received a text saying that the flower has been delivered. However the receptionist at the hotel who worked from 3:00pm to 11:00pm said nobody delivered any flowers. I have tried to call them at around 11:00 when I found out they weren’t delivered at all, sent emails as well as WhatsApp. I have yet to receive any response from them and I am prepared to have lost about £45 pounds for nothing. I ordered these flowers for delivery to Birmingham which they claim they do and I do not speak for the customers in London but I suggest highly avoiding this company. I would consider this experience as being scammed.
    3

    0

    You have already voted!

    Review manually checked and approved. Read our policy

    Reply

Leave a Review

The e-mail address and order number will not be published. Required fields are marked with *.

I agree to the Terms of Use and Privacy Policy by posting this review. I also declare that I have real experience with this company.

The use of this website is completely free for both businesses and users. Therefore, some pages contain affiliate links, for which we may receive a commission.
Thanks for submitting your review!
  • Reliable and independent reviews
  • Real experiences from real customers
  • All reviews are checked manually

MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

Share this page

Reviews about this company

Here you can read authentic reviews from others about their experience with MyFlowers. The rating of 6.2/10 is based on 620 verified reviews with an average of 3.1 out of 5 stars.

Read more reviews:

Will you also write a review?

Read reviews about MyFlowers on this page and help others by sharing your experiences as well. Have you purchased a product from MyFlowers? Share your experience in the form of a review. By telling how your order went, from purchase to delivery and any warranty and complaints. Both positive and negative experiences are important to get a reliable and complete picture.

To ensure independent and honest reviews, all reviews posted are checked and possibly moderated in case of inaccuracies or violation of our guidelines. Help create the best possible foundation for everyone, by sharing as many experiences and feedback as possible, better decisions can be made in the purchase process.

Read independent reviews from customers about MyFlowers! See what experiences they have had with this company's product range, purchase, service and reliability.

Read reviews and view MyFlowers

MyFlowers

In order to serve you better, we use cookies and similar techniques. With cookies, we and third parties track your internet behaviour within our site. If you continue on our website, we assume that you agree. Want to know more? Then read our Privacy Policy.

Accept