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MyFlowers
3.1/5
AVERAGE RATING: 6.2/10
(620 Reviews)
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    Number of reviews: 620

  1. Rating:

    2
    Flowers are still not delivered
    I was conned by their false promise of same day delivery , paid more than £32 and order was placed on 14th July, till date (18th July) I have not received anything and their customer service has stopped responding

    Please stop scamming people and process refunds if you can’t make deliveries.

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    1. Same here! I paid £11 extra for same day delivery, which they do not offer outside of London. When the flowers arrive they were not fresh, there was no foliage and the petals were falling off. I complained to MF and left a scathing review on Trust Pilot. MF contacted me to offer a 30% discount, a bigger bouquet & free chocolates IF I retracted me review. I really wanted my mum to get nice flowers so I complied, but 5 days later she still has no flowers! They have made a mistake somewhere, as I was sent a photo as proof of delivery, but it was not my Mum’s address! (Mum got an email confirming the flowers were due, but it dated the wrong name, wrong address & wrong order number!) I am still trying to contact MF to get a refund, but they have stopped replying. I have paid £25 for no flowers! Appalling company.
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    2. I have had the same experience. I placed an order on the understanding that it would be delivered the next day. However it was not delivered the next day. The recipient was going away for a few days on the day they said the amended delivery was going to happen. This meant that my order was basically worthless, and I contacted them to see what resolution could be reached, as they had not fulfilled their promise. Customer service sent me system generated emails, as replies to my enquiries.

      The previous time I ordered from them, it was fine; the flowers were lovely, and the price competitive. But if there is a time deadline, I would not recommend them at all!

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  2. Rating:

    2
    Order was never delivered
    Hi, I had ordered a bouquet of flowers seeing their promise of 24 hrs delivery , infact I paid extra for delivery charges. This order was placed on 14th July, but till date(18th July) nothing have been delivered , the customer service agents are not responding
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  3. Rating:

    2
    Not trustworthy
    I ordered for my sister flowers, with a gift, as I am far trom her this year. I payd extra money to be delivered same day.
    I received the time slot betwin 6pm-9pm.
    Flower has not arrived.
    And finally I received an email will be delivered next day.
    No answer on phon call, same email same WhatsApp
    I am not sure if I will have them delivred in to the morning or refund.
    Unacceptable.
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  4. Rating:

    10
    Eikeenboughen
    Eexcellent service beautiful flowers +gift
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  5. Rating:

    10
    Flower
    very fast delivery, beautiful flowers. the wife is satisfied. I will definitely contact you again
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  6. Rating:

    10
    Bouquet Red Rose Flowers
    Excellent service! Thank you so much MyFlowers 5/5
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  7. Rating:

    2
    Horrible company
    This is the 2nd time I got conned with this company that only shows me they are used to not deliver on your indication or not deliver at all.
    Bad communication as they won’t bother to reply to emails,
    Try to give you as compensation another delivery, who will need that?… such a lame company.
    Imagine that: they still deliver the flowers after 9 days, obviously dead flowers! even tough I cancel any kind of delivery or suggested option
    Finally after a long insistence I got my refund, at least!
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  8. Rating:

    2
    Horrible customer service ever
    Ordered Flowers to get delivery on Sunday and flowers never arrived , today is Tuesday and I’m still waiting for it ,
    Unprofessional customer service, talk to senior manager and said they will get in touch with me the day after, but I never hear back from them, keep try the phone number but the line are busy all the time , I spoke to someone on the phone but the drop the phone !
    Never and ever again !
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  9. Rating:

    8
    Prazo excedido
    Paguei mais caro para ser entregue no dia, porém só entregaram no dia seguinte a tarde.
    Atendimento ao cliente pelo WhatsApp e e-mail são efetivos, tive resposta pelos 2 lugares.
    Positivo: flores são lindas, de qualidade excelente, atendimento ao cliente ágil
    Negativo: entregue fora do prazo, não recebi a foto das flores antes do envio.
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  10. Rating:

    10
    Is not scam ,the best shop whit flowers
    I made the order for birthday my mother-in-law and the next day by 1 o’clock they delivered my order with the roses, very beautiful … the mother-in-law was very surprised how beautiful it was and as a gift from you (candies) thank you very much and I will definitely come back
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  11. Rating:

    10
    Flowers
    Quick delivery on time and flowers in great condition will be ordering again
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  12. Rating:

    2
    SCAM!!!
    Flower’s where not delivered, this is a scam money, do not order anything from them!!!
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  13. Rating:

    2
    Worst ever
    My partner ordered me flowers to my work place time slot changed 3 times. By then of course I was closed. Delivery made next day the most disappointing flowers.
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  14. Rating:

    2
    DO NOT USE THIS COMPANY
    i was looking for same day delivery flowers for my friends birthday. i come accross my flowers which stated same day delivery and it also give me the option at the end to pick my time slot and the cost of the same day delivery.

    1 hour before it was due they emailed to say the same day delivery is not avaialble therfor they will deliver in the morning.

    i emailed back immediatly and asked for a refund as i found another company after they sent the email who can do as it says and deliver straight away.

    they refused to refund me and told me that they have put it out for dispatch and there is nothing they can do.

    why would you straight away dispatch a same day delivery order for the next day !!

    scammers – false advertisement and had the cheek to not refund me but offer me on a discount on the next order.

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  15. Rating:

    10
    Hot pink roses
    Requested 2 days later and they were delivered no problem the shipping ( delivery ) costs £0-£6 but it’s worth it they are delivered so nicely generally good overall I’d recommend
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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