With its head office in Gibraltar, Coverwise Ltd is an international general insurance intermediary. It provides insurance products across the EU. Coverwise is licensed by the Financial Services Commission. The company’s mission is to avail products that satisfy diverse needs. Travel insurance is Coverwise’s speciality. It works with insurers serving the global markets to ensure policyholders receive comprehensive protection. Inter Partner Assistance S.A. UK Branch underwrites all travel insurance products from Coverwise. Customers can find out about travel insurance policies online or through the call centre. The general insurance intermediary offers a variety of travel insurance products, including ski insurance, annual travel insurance and business insurance.Coverwise travel policies cover trips within the UK, and beyond. In partnership with AXA, Coverwise also offers motor breakdown cover. The company has more than 450 repair outlets in the UK to attend to policyholders. Its insurer, AXA, is a multiple winner of The Personal Finance Awards. The site gives out quotes for different types of policies. It also provides resources for customers, like policy wording to simplify insurance selection.
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Number of reviews: 2 Rating:2 WARNING-BEWARE-AVOID!!! This is a warning to others so that they don’t have the problems we have had with Coverwise/AXA travel insurance. Their pre-existing conditions are not clear, providing false information. We made a claim as I was very unwell with a serious condition and could not travel. However, because I had been treated for a small rash around my mouth the previous year (2023), which cleared up after 2 days of using ointment, they are treating this as a pre-existing condition for a policy I took out with them in 2004. Please be sure to inform them if you get a spot at the end of your nose, or a bout of earache, or any minor/temporary problem as they will not honour your claim. Besides this, they are rude, speak over you, send badly/misspelt correspondence and due to the dialect and call quality it makes communication impossible. The evidence they request to support the claim is never satisfactory and each request they make for further information differs, making the whole process a shambles. Mickey Mouse, unprofessional company, steer clear for your own good. They make you believe you are travelling with peace of mind but it is the complete opposite.
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0 You have already voted! Rating:10 Very satisfied with the customer service. Very good! Ample time was taken to answer all my questions, which instilled confidence in me and made me take out insurance. The price and conditions are totally fine, which is why I recommend Coverwise.
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Thanks for submitting your review!Debbie Crawshaw
Cheryl